Duty Manager - Operations Coordination Centre (OCC)

Due to continued business growth and an internal promotion, Tasman Cargo Airlines is on the lookout for a proactive, solutions-focused Duty Manager to join our Operations Coordination Centre (OCC) team in Sydney.

We’re looking for someone with strong problem-solving skills, resilience, and the ability to positively influence team culture. While this team operates in a fast-paced, high-pressure environment, we need adaptable leaders to drive change and continuous improvement.

If you’re an aviation graduate looking to break into airline operations and help build smarter tools, better processes, and a stronger, more agile team, this is your opportunity.

Who We Are

Since 1996, Tasman Cargo Airlines has been a trusted name in Australian cargo aviation, connecting key supply chain routes across Southeast Asia, Australia, and New Zealand.

Across our business, we foster a dynamic, collaborative, and forward-thinking culture—but we recognise that some teams need fresh energy to improve how they work together. This role is a chance to be part of that change.

About the Role

Reporting to the Head of Operations Coordination Centre (HOCC), this role places you at the centre of airline operations—coordinating flights, managing disruptions, and keeping our network running smoothly.

You’ll also have the opportunity to develop and refine operational tools, processes, and systems to drive efficiency, improve workflows, and help modernise the way the team operates.

🕒 Shifts: Rotating 24/7 roster, including nights & weekends.

What You’ll Do:

✈️ Manage flight coordination – keeping our network running smoothly.
📑 Prepare & distribute key operational documents – ensure accurate, efficient communication.
🛫 Monitor flights & lead disruption management – make critical decisions under pressure.
📢 Engage with pilots, ground staff, leadership & external stakeholders – ensuring smooth collaboration.
💡 Develop and improve operational tools & workflows – introduce smarter, more efficient ways of working.

Why This Role is Perfect for You:

Gain hands-on aviation operations experience with a great company culture.

Contribution to tertiary education (up to 50%) to support your long-term career goals.

Ongoing mentorship from experienced aviation professionals to fast-track your career.

$1,500 per year in staff wellness benefits – covers gym memberships, fitness classes, preventative health.

Regular staff social events – BBQs, cake days, family events, and annual celebrations.

Get involved! Join voluntary working groups focused on environmental sustainability, diversity & inclusion, or charity initiatives.

Exclusive staff discounts and matched charity donations.

Who We’re Looking For:

You’ll have one of the following:

A qualification in Aviation, Airline Management or a related field; OR

A CPL/PPL; OR

at least a year of experience in airline operations, dispatch, or logistics.

Ideally, you'll also bring:

Resilience and a positive, adaptable mindset

Strong problem-solving skills, ability to manage disruptions.

Excellent communication & stakeholder engagement skills.

Familiarity with Microsoft Suite

A passion for process improvement – excited about modernising operational workflows.

Eligibility requirements:

Must have full working rights in Australia & meet airport security/vaccination requirements.

Willingness to complete a Pre-Employment Drug & Alcohol Screen and provide a current Police Clearance.

✈️ Ready to take on the challenge? Apply today!

If you have questions not covered in this ad, feel free to contact Dzae (HR) at +61 401 235 854 for a confidential chat.

Tasman Cargo Airlines is an Equal Opportunities Employer.

We value the uniqueness you bring to our organisation. We welcome applicants from all backgrounds and identities. If you require any support or specific accommodations throughout the recruitment process—or at any time during employment—please let us know so that you can bring your best self.

Research shows women and underrepresented groups may hesitate if they don’t meet all the criteria. If you’re passionate about this role and believe you have what it takes, we encourage you to apply. Your unique perspective and expertise can contribute greatly to our team and we'd love to hear from you.