About the role

As the Group Operations Manager and a Cafe Manager at the ROCKWELL Group Proprietary Ltd, you will play a pivotal role in overseeing the efficient and seamless operations across our diverse hospitality portfolio in Sydney. Reporting directly to the General Manager, this full-time position will see you responsible for driving operational excellence, implementing innovative strategies, and leading a talented team to ensure our guests receive an exceptional experience every time.

What you'll be doing

• Manage and coordinate the day-to-day operations of our hospitality venues, including hotels, restaurants, and event spaces
• Develop and implement effective operational plans and policies to optimise efficiency, productivity, and profitability
• Lead, motivate and develop a team of passionate hospitality professionals, ensuring high levels of customer service and staff engagement
• Analyse key performance metrics and identify opportunities for improvement, implementing data-driven solutions
• Collaborate with cross-functional teams to streamline processes, enhance guest experiences, and drive continuous improvement
• Ensure compliance with all relevant health, safety, and legal regulations
• Contribute to the strategic planning and decision-making process as a member of the senior leadership team

What we're looking for

• Significant experience (8+ years) in a senior operations management role within the hospitality industry
• Proven track record of driving operational excellence and implementing successful strategies to improve efficiency and profitability
• Exceptional leadership and people management skills, with the ability to inspire and develop high-performing teams
• Excellent problem-solving, decision-making, and analytical capabilities, with a data-driven approach
• Strong commercial acumen and financial management skills
• Thorough understanding of hospitality industry regulations, standards, and best practices
• Exceptional communication and interpersonal skills, with the ability to interact effectively with stakeholders at all levels

What we offer

At ROCKWELL Group, we are committed to providing our employees with a rewarding and fulfilling work environment. In addition to a competitive salary, we offer a range of excellent benefits, including:

• Comprehensive health and wellness program
• Generous annual leave entitlements and flexible work arrangements
• Ongoing professional development and training opportunities
• Employee discount programs across our hospitality venues
• A dynamic and collaborative company culture that values innovation and teamwork

About us

ROCKWELL Group Proprietary Ltd is a leading hospitality group with a diverse portfolio of hotels, restaurants, and event venues across Sydney. With a strong focus on exceptional guest experiences, sustainable practices, and employee wellbeing, we are committed to being the premier hospitality provider in the region. Join our growing team and be a part of our continued success story.

Apply now for this exciting opportunity to become the Group Operations Manager at ROCKWELL Group…