Practice Manager – Clinical Psychology Clinic (Sunshine Coast)
Anxiety House Sunshine Coast
Sunshine Coast, QLD | Management (Healthcare & Medical) | 🕒 Full-Time

Lead with Confidence. Thrive in a Warm, Family-Owned Clinic.
Join a large, high-performing psychology clinic built on kindness, professionalism, and trust.

About Us

At Anxiety House Sunshine Coast, we help people get their lives back—through evidence-based care, kind leadership, and a team that truly has each other’s backs.

Led by Amber Rattray and Emily O'Leary, our family-owned clinic is a trusted name in the treatment of anxiety, OCD, trauma and eating disorders. Located in Parrearra, we offer a calm, compassionate space where both clients and staff are supported to thrive.

We are a well-established, growing team of Clinical, Educational & Developmental Psychologists and dedicated support staff. With strong systems in place and a genuine focus on wellbeing, this is a workplace where you can lead confidently and feel part of something meaningful.

The Opportunity

We’re seeking an experienced and capable Practice Manager to take the reins of our large Sunshine Coast clinic. This is a key leadership role with the autonomy to shape day-to-day operations and contribute to long-term strategy—within a team that truly values your input.

You’ll be leading our administrative arm, supported by an Admin Supervisor (2IC) and a warm, capable reception team. This structure allows you to stay focused on high-level leadership, service delivery, and system improvement, while day-to-day reception is well managed beneath you.

Key Responsibilities

As our Practice Manager, you’ll lead the day-to-day operations of our Sunshine Coast clinic, supported by an Admin Supervisor and Reception team. You’ll work closely with the Clinic Directors to drive service excellence, team culture, and continuous improvement.

Your responsibilities will include:

Overseeing daily business operations, systems, and team workflow

Collaborating with Directors to develop and implement annual operational plans

Leading administrative recruitment, onboarding, and performance reviews

Managing change processes and supporting clinic expansion

Ensuring compliance with Medicare, HR policies, and quality standards

Supporting financial tasks including service contracts and budget input

Driving improvements in client experience, service delivery, and reporting

Mentoring admin staff, coordinating training, and fostering team wellbeing

Monitoring KPIs and contributing to strategic planning and growth initiatives

This is a hands-on leadership role that balances strategic planning with people management—ideal for someone confident managing a large, friendly, family-owned clinic with a strong reputation for clinical care.

What We’re Looking For

We’re seeking a capable and experienced Practice Manager who can confidently lead a busy, well-established clinic.

To be successful in this role, you will have:

Minimum 3 years' experience in practice or administration management within a medical or allied health environment

Proven ability to lead teams, manage performance, and maintain high operational standards

Strong organisational skills with the ability to prioritise, delegate, and problem-solve in a fast-paced setting

Excellent communication and interpersonal skills—clear, direct, and professional

Advanced proficiency with Microsoft 365 and familiarity with practice management systems

Strategic mindset with a focus on continuous improvement and efficiency

A professional approach that reflects our core values: kindness, accountability, transparency, and evidence-based care

Why Join Us

Leadership with Trust: Full responsibility for day-to-day operations, backed by clear systems and supportive Directors who value your expertise

Strong Internal Support: You’ll have an experienced Admin Supervisor (2IC) and receptionist team reporting to you

Positive Team Culture: Join a motivated, friendly, and professional team that values respect, reliability, and growth

Sunshine Coast Lifestyle: Work in a coastal location offering real work-life balance and a great place to live

Established Systems: Step into a clinic with mature systems, clear procedures, and a strong clinical reputation

Competitive Salary: Attractive remuneration package aligned with your experience and the Health Professionals and Support Services Award

Room to Grow: Contribute to clinic development, lead operational improvements, and support service innovation

Apply Now

Email your resume and cover letter to Dr Emily O'Leary at
[email protected]

Learn More

🌐 www.anxietyhouse-sc.com.au
📍 Location: Shop 1, 70 Nicklin Way, Parrearra QLD 4575

Lead a clinic that cares—for clients, clinicians, and you.
Join Anxiety House Sunshine Coast, and be part of a team where your leadership makes a difference.