JOB ID: 1805

MEDICAL SECRETARY - PART-TIME

SOUTH-EAST LOCATION OPHTHALMOLOGIST PRACTICE

TEAM ENVIRONMENT

PARKING PROVIDED AT BOTH LOCATIONS

Located southeast of Melbourne, this highly renowned group of Ophthalmologists specialises in all general ophthalmology services. Although the practice is busy, the atmosphere is very pleasant and a happy place where you will enjoy your working days.

The current vacancy is very much focused on patient care and supporting the specialists during consulting sessions together with timely bookings of theatre and specialist procedural appointments. We are seeking a person who thrives to provide secretarial and reception support with the ability to multi-task but knowing you will be well supported by your team members.

Part of the role is to welcome and assist the patients to the centre as you ensure they are dealt with in a timely and professional manner, that the systems for medical appointments and patient information are maintained and that allocated reception and administrative duties are carried out efficiently and effectively as you work closely with the Practice Manager.

Days: 3 days per week - Wednesday to Friday

Wednesday and Thursday - Clayton

Friday - Ashburton

Hours: 8.30 am to 5.30 pm

Responsibilities include:

Patient invoicing and receipting - processing Medicare Online and DVA claims

Typing of letters

Carry out all liaison with patients (both face-to-face and on the telephone) in a prompt, friendly and professional manner, always exercising confidentiality and discretion.

Arrange appointments for patients.

Respond promptly and appropriately to all individuals presenting at reception.

Proactively monitor waiting times in reception and keep patients informed of delays

Process Medicare/DVA transactions and/or payments from patients according to the procedures of the Centre

Use of Shexie medical system or other specialist software

Ensure timely and accurate retrieval of material relating to the medical management of patients and assist with any other matters relating to materials and/or records as requested.

Arranging and checking of theatre list Hospital/theatre bookings via Eclipse

Attend to account queries as far as possible and refer to Practice Manager as appropriate.

Update any information on medical records as required.

Essential criteria:

Experience with specialist medical software preferred.

Strong patient focus with a caring and empathetic attitude.

Work well under pressure and multi-task efficiently

Ability to work well in a team.

Competitive hourly rate + the bonus of parking provided at both locations. If you thrive with working in team environment and are looking for a challenging and exciting new role, we would love to hear from you. Please quote reference number 1805 when enquiring about or applying for this position.

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