JOB ID: 1821

Medical Secretary – Part-time

Specialist surgical practice – Box Hill

2 days per week – Tuesday & Thursday

Onsite Parking provided

An impressive opportunity exists for an enthusiastic, motivated, and caring Medical Secretary to work with a leader in the field of Plastic and Reconstructive surgery. This position will suit someone who enjoys variety as the role covers all facets of a Medical Secretarial position – reception, billing processes, booking of surgery, fees and providing pre-operative quotes for the patients. The practice strives to offer patients only the highest degree of support and service through their journey and is seeking a like-minded candidate to provide excellent care and attention to the patient’s needs.

Enjoy working in a small professional team, where you will be well supported by your colleagues. The position is offered on a permanent part-time basis, 2 days per week: Tuesday and Thursday, 8.45 am to 5.00 pm, with the flexibility to cover leave when required.

Your duties will include but are not limited to the following:

Patient billing: Medicare, Private, DVA TAC, and Workcover claims

Eclipse billing and receipting.

Meet and greet patients on arrival and answer phone enquiries

Schedule patient appointments.

Booking patients for surgery, explaining admission details and costs associated and informed financial consent.

Organise pre and post-op appointments.

Prepare and send surgical lists to hospitals.

Liaising with anaesthetists’ rooms.

Ordering equipment for theatre.

Check and inform patients of health insurance eligibility.

Prepare quotes for patients and advise on fee structure and gap payments.

Use of Genie medical software.

Essential criteria:

Reliable, punctual, and show initiative with strong attention to detail.

Previous experience working in surgical practice

Experience in the use of Genie medical software preferred

You will be rewarded by working in a forward-thinking practice that prides itself on excellent patient care, offering a competitive salary and free onsite parking! When enquiring, please quote reference number 1821

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