Ready to supercharge your sales career? Step into a game-changing role where every lead is an opportunity to create lifelong customer relationships and drive explosive growth! At SMSGlobal, we’re looking for a driven, passionate, and ambitious Inside Sales Specialist to convert red-hot inbound leads, retain loyal clients, and deliver world-class customer experiences. If you’re ready to level up your career, this is the role you’ve been waiting for!

About the role
This is no ordinary Inside Sales role. As an Inside Sales Specialist at SMSGlobal, you’ll be on the front lines of innovation, guiding our clients to realise the full power of our revolutionary communication solutions. You’ll be the driving force behind growing revenue and ensuring our clients stick with us for the long haul. Your energy, creativity, and hunger for success will shape the future of our business as you turn each lead into a success story. Does that sound like a challenge? That’s because it is—an exciting, fast-paced, high-impact challenge. And you’ll love every second of it.

What you'll be doing

Convert inbound leads like a sales wizard! Each inquiry is your ticket to securing long-term clients.

Own the client journey. Be their trusted advisor, problem-solver, and go-to expert, ensuring their satisfaction and loyalty.

Turn opportunities into action! Proactively identify new ways to grow accounts, upsell, cross-sell, and deliver beyond expectations.

Be the ultimate relationship builder. Forge connections with clients, helping them get the most out of our powerful communication platform.

Manage client onboarding with style. Ensure seamless transitions that get new clients off to a flying start.

Stay ahead of the curve. Use your insight and customer feedback to drive product improvements and strengthen the customer experience.

What we're looking for

Proven sales superstars with experience converting leads and managing client relationships.

Strong communication and relationship-building skills to engage and grow clients.

A passion for upselling and cross-selling—you’re always spotting opportunities to provide more value.

Experience in a fast-paced environment, focusing on customer retention and account growth.

Confidence using CRM tools and data to manage your sales pipeline and improve performance.

Energy, drive, and enthusiasm—we want someone who thrives on delivering world-class customer service.

What we offer

A competitive base salary with generous performance-based bonuses.

Uncapped Commission Structure & Incentives

Endless opportunities for professional development and career progression.

Flexible working arrangements, office-based.

A high-energy, collaborative, and fun team environment where your success is celebrated.

About us
SMSGlobal Pty Ltd is at the forefront of innovation, empowering businesses to connect with their customers like never before. Our world-class communication solutions are designed to help companies of all sizes achieve growth and success. We’re committed to delivering exceptional customer service and seeking someone who shares our passion for excellence.

Please apply now to become our next Inside Sales Specialist and be part of a team that’s changing the game!