Inside Sales Account Management – Signage Solutions

SIGNWAVE Newtown
Marrickville, Sydney NSW
Sales – B2B / Account Management
Full Time

About Us

At SIGNWAVE Newtown, we support the organisations transforming culture and commerce—with signage that works.

We work with Sydney’s most iconic institutions, cultural venues, festivals, and brands to deliver visual solutions that are reliable, expert, and deeply aligned to their goals. Our mission is simple: to geek out over your signage and deliver the most expert, friendly and bullet-proof level of service you will ever experience.

We aim to be the long-term preferred supplier to organisations that help make our communities more culturally and economically vibrant—so our people and their families can thrive in them too.

Our team includes seasoned Account Managers, Technical Sales Specialists, and Production experts who back each other up. You’ll be surrounded by people who take pride in their work, care deeply about clients, and have each other's backs.

About the Role

We’re seeking a smart, capable Inside Sales Person to manage a portfolio of regular B2B clients and convert selected high-potential new enquiries into long-term relationships.

This is a role for someone who loves building client trust, navigating complex projects with precision, and seeing things through from first brief to final delivery. You’ll act as the primary point of contact for your accounts, ensuring projects run smoothly, expectations are clearly managed, and outcomes are delivered reliably.

You won’t be left guessing — you’ll be fully supported by experienced colleagues in production, pre-press, and technical quoting. You’ll also have clear systems and defined processes to help you stay on top of your portfolio and opportunities.

Your Responsibilities

Own a named portfolio of regular clients, ensuring consistent, repeatable value and exceptional service.

Grow revenue within existing accounts through proactive relationship management and opportunity spotting.

Convert selected one-off inbound enquiries into long-term clients through insight, responsiveness, and trust-building.

Understand client needs deeply, using clear briefing, scoping, and quoting practices.

Manage quoting for standard jobs, referring technical or complex projects to the internal specialist team.

Guide clients through project timelines, approvals, and expectations.

Champion the client internally, ensuring jobs are accurately set up before handover to production.

Keep your CRM current and your pipeline visible, so the team always knows what’s happening.

You’ll Be a Great Fit If You:

Communicate clearly and confidently, both in writing and in person.

Are highly organised and take pride in staying ahead of your deadlines.

Enjoy learning how things work—both in signage and in your clients' operations.

Are commercially aware, good with systems, and able to juggle priorities.

Thrive in collaborative environments and value being part of a trusted, high-performing team.

Want to contribute to something meaningful—bringing value, colour, and clarity to the places where people live and work.

What’s On Offer

A full-time permanent role based in Marrickville.

A named portfolio of repeat clients, with room to grow accounts.

Access to internal technical quoting, production, and pre-press support for complex jobs.

A great workplace culture that balances high standards with a sense of humour.

Structured onboarding, training, and the support of a deeply experienced team.

Competitive salary based on experience and capability.

The opportunity to be part of a company that values community, culture, and contribution—and lives those values every day.

Bonus Points If You Have:

Experience in B2B inside sales, account management, or client services

Familiarity with quoting tools or CRM systems

A relevant degree (business, design, communications, or similar)

An appreciation for great materials, great branding, or clever logistics

How to Apply

Send your CV and a short note explaining why this role and this business interest you.

Apply in confidence. No reference checks will be made until a formal offer is accepted. Applicants must have full Australian work rights.