Join Our Team – Internal Sales & Customer Service Role

We are a leading name in the wholesale home décor and homewares industry, with over 50 years of experience designing diverse, bespoke, and innovative products. Loved across Australia and beyond, our collections inspire everyone from interior designers and property stylists to online retailers and major retail stores.

We’re stepping it up! Our mission, our focus, our drive, and our passion is to be our customers’ first choice. We’re constantly evolving, always looking for fresh ways to improve our processes and enhance the customer experience. At the heart of our success? Our incredible team. And that’s where you come in!

This is a dynamic, internal sales-focused customer service role. If you’re passionate about home décor, have a flair for design or styling, love engaging with customers and building relationships, and thrive in a fast-paced environment, we’d love to hear from you!

What You’ll Be Doing:

Creating a seamless, positive customer experience in a predominantly phone-based role—because nothing beats a personal touch!

Answering customer queries promptly and professionally, providing exceptional service.

Proactively reaching out to existing customers to strengthen relationships and grow accounts.

Hosting customers in our onsite showroom to showcase our stunning collections.

Representing our brand at trade fairs and industry events.

Thinking creatively to offer tailored solutions and fresh ideas.

Processing orders efficiently to ensure a smooth transaction.

Managing data entry and administrative tasks to support smooth operations.

Staying ahead of design trends to inspire customers with insights and product recommendations.

What We’re Looking For:

Passionate, dynamic, and customer-focused with a can-do attitude.

A love for homewares, décor, and design, with a keen eye for aesthetics.

A team player who thrives on collaboration and success.

Detail-oriented, organised, and confident in juggling multiple tasks.

Adaptable—comfortable working with current systems as we transition to new processes.

What’s in It for You?

A supportive and fun team environment—we’re like a family!

A great salary package, onsite parking, and amazing product discounts (seriously, you’ll love them!).

Ongoing training, development, and career growth opportunities.

The chance to work with beautiful products and inspiring customers every day.

If you’re ready to bring your passion, energy, and expertise to our brand, we’d love to hear from you!