Obstetrics and gynecology

Busy practice , dedicated healthcare provider specialising in obstetrics and gynecology, committed to delivering exceptional patient care in a welcoming and supportive environment. We are seeking detail-oriented and compassionate Medical Receptionist to join the OB/GYN practice. The ideal candidate will have experience with medical office operations, proficiency in using Genie software, and strong typing skills. This role is vital in ensuring a smooth patient experience from the moment they enter our office.dedicated staff to ensure .

Qualifications & experience

• Education in healthcare administration is a plus.
• Proven experience as a medical receptionist, preferably in obstetrics and gynecology.
• Proficiency in Genie software or similar medical office software.
• Excellent written and verbal communication skills, with strong letter-writing abilities.
• Strong organizational skills and attention to detail.
• Ability to handle multiple tasks in a fast-paced environment.
• Empathetic and compassionate approach to patient care.
• Knowledge of medical terminology and office procedures.

Tasks & responsibilities

• Greet and check in patients in a friendly and professional manner.
• Schedule and confirm appointments, ensuring efficient use of the provider’s time.
• Handle phone calls, manage patient inquiries, and provide information about services.
• Maintain patient records, ensuring accuracy and confidentiality.
• Utilize Genie software for patient scheduling, billing, and record management.
• Assist with the preparation of correspondence, including letters to patients and referrals.
• Collaborate with medical staff to support patient care and office workflow.
• Process insurance claims and verify patient insurance coverage.
• Assist in managing office supplies and inventory.
• Maintain a clean and organized reception area.