About us

Busy Obstetrics and Gynaecology practice looking for experienced Medical Secretary/Practice Manager to coordinate the practice. We are a close-knit team that care deeply about patient experience, looking for a candidate with the ability to work independently and manage a small team of part-time administration staff.

Options for full-time, part-time (Monday-Thursday) or 9-day fortnight depending on candidate's preference.

Qualifications & experience

• Proven track of working for specialists at least for 2 years
• Certificate in Practice Management highly regarded
• Nursing/Midwifery background an advantage but not required
• Must have experience with Gentu practice management software

Tasks & responsibilities

• Running consulting sessions, meeting and greeting patients, scheduling patients appointments
• Responding to patient queries via phone and email with the utmost care
• Interacting with patients from diverse backgrounds
• Preparations of accounts and receipts
• Knowledge of Private Medical Billing and Private Funds. Processing claims through ECLIPSE and liaising with Medicare/Private Insurance Funds to resolve unpaid claims.
• Management of incoming and outgoing referrals
• Sorting and scanning of incoming results via fax and email
• Take instruments for sterilization to Hospitals close to the rooms
• Preparation of treatment room for outpatient procedures
• Facility management including arranging maintenance and tidying of the rooms and waiting area
• Set-up of consulting rooms
• Proofing and sending of Doctor's correspondence in a timely manner
• Management of unpaid accounts
• Preparation of theatre lists and private hospital billing
• Proficient in Gentu and Microsoft Office Suite
• Travel to other clinic locations in Essendon/Reservoir may be required to cover leave

Benefits

• Above award salary
• Full training provided
• Option to work from home when the consulting rooms are not running
• Vibrant inner-city location close to public transport and car park available close to the rooms

All candidates must be fully vaccinated against COVID-19 and have or be willing to obtain a National Police Clearance Certificate. Full Australian working rights are required for this role.