Medical Receptionist - Specialist Practice

A fantastic opportunity is available for a Medical Secretary to join our specialist Sleep and Respiratory practice, working at our Brighton rooms. We are seeking a proactive, friendly and well-organized individual to be part of our team, 4 days a week.

About us

The Sleep & Respiratory Group are the experts in diagnosing and treating sleep and respiratory disorders in Melbourne and Victoria. We are the problem solvers of our industry and enjoy the challenges this reputation brings.

The opportunity

The successful applicants will possess excellent organisational and communication skills, demonstrate a high level of attention to detail, and have a strong customer service focus. It’s a role for people who enjoy being part of a professional and collaborative team in an environment where the patient experience and clinician support are top priorities.

Key tasks of the role centre around day-to-day secretarial duties, including patient and referrer interactions and communication, scanning, billing and receipting patient accounts, correspondence and general support of our physicians. You’ll ensure clinics run smoothly and be proactive in triaging referrals and answering telephones. You will deliver the highest level of customer service and patient care. Your days will be busy and varied, requiring effective planning, preparation and time management. While primarily working at Brighton, flexibility to work at our Camberwell rooms is essential.

About you

You will be a team player with previous medical administration experience and a strong customer service focus. You have a high level of professionalism combined with outstanding presentation, communication and interpersonal skills.

Always a step ahead, you will enjoy assisting and exceeding the expectations of our patients, physicians and referring practitioners. Your mature and empathetic approach, calm demeanour, and ability to prioritise and successfully manage your time will help you succeed in the role, making you an invaluable member of the team, supporting patients, clinicians and your colleagues.

Previous experience in medical administration will be highly regarded.

Experience with Zedmed software, is desirable but not essential.

Apply now

We’ll review applications as they arrive, so please submit your resume and cover letter, addressing your experience and what you will bring to the role, ASAP to the practice manager, Leeann Cairnduff, [email protected]

Due to an expected high number of applications, only short-listed candidates will be contacted.