SCHEDULING MANAGER - LEADERSHIP ROLE

We are a leading commercial plumbing provider servicing Perth’s high-end corporate clients. We believe in old-school customer service—clear communication, reliability, and doing things right the first time—but we also embrace AI-driven technology to work smarter and deliver faster.

As our Scheduling Manager, you will take full control of our scheduling department, ensuring jobs run smoothly, technicians are coordinated efficiently, and customer service remains at the highest standard. You’ll lead the scheduling team, introduce smarter processes, and drive real results.

This is a high-impact leadership role with strong salary, benefits, and long-term growth. If you want job security, career progression, and the chance to build your own department, this is the role for you.

WHAT'S IN IT FOR YOU?

• $100,000 – $120,000 base salary + car allowance
• leadership opportunity – Run your own scheduling department
• car allowance included
• bonuses + incentives for performance
• osborne park location with dedicated car bay
• monday to friday
  

WHAT YOU'LL DO >

Scheduling + Job Coordination

• manage daily, weekly, and monthly schedules for our high-end commercial clients
• ensure jobs are scheduled, assigned + tracked
• use AI-driven tools to optimise scheduling and minimize inefficiencies
  

Lead the Scheduling Team + Streamline Operations

• hire, train, and manage an administrative assistant to support scheduling
• set clear processes and workflows to ensure fast job turnaround
• work closely with technicians and management to keep operations running smoothly
  

Process Improvement + AI Integration

• identify ways to speed up scheduling + invoicing while maintaining quality
• implement smart automation to reduce paperwork + improve tracking
• ensure completed jobs are closed off daily, keeping invoicing smooth + on time
  

Customer Service with a Personal Touch

• ensure every client feels valued, reinforcing old-school reliability with modern efficiency
• keep customers updated proactively—not just automated responses
• be the key point of contact for scheduling inquiries
  

WHAT WE'RE LOOKING FOR >

✔ proven experience managing a scheduling team
✔ trade/construction/plumbing industry background (preferred)
✔ strong Leadership + people skills – can build + run a team
✔ scheduling software proficiency
✔ organised, fast-paced + solutions-focused
✔ first In, last out work ethic – lead by example