The Company:

OCS Building Maintenance t/as Midcity Group has provided expert building repairs on residential and commercial properties to the insurance and construction industry for over 35 years in Western Australia and are now operating in NSW, VIC and QLD.

Midcity Group provides reporting and investigation services to assist our clients in determining the extent of their liability on an insurance claim. Our business operates within strict KPI measurements to meet client expectations and is supported by a sophisticated job management system.

Our working environments are fun, safe and innovative. We are always thinking about better solutions and constantly trying to improve. We encourage new ideas and creativity. You will experience an environment where your contribution will be highly valued and where you can really make a difference

The Role:

Co-ordination and Monitoring all aspects of non-complex construction repair projects to achieve a quality repair outcome for the benefit of all stakeholders.

We are seeking a dedicated and enthusiastic individual to join our Midcity Group team as a Construction Repair Co-Ordinator / Scheduler reporting directly to the Operations Manager.

Working in our Belmont office, this key role within the Midcity Business, is to coordinate and manage the repair process for our commercial customers, providing a high level of service at all times.

This is an excellent opportunity to build on your career within a friendly and dedicated team who are all passionate about delivering exceptional client service and quality repairs.

Key Duties & Responsibilities:

Liaise with property owners and clients

Liaise with Suppliers, Subcontractors and our internal team of Supervisors, Estimators and Trades

Engage, coordinate and manage trades during the repair process

Coordinate access to properties with property owners

Skills & Experience required:

Positive attitude and a team player

Building Trade background and understanding of repair process

High level of customer service

Highly computer literate, including Microsoft Word, Excel and Outlook

An ability and willingness to quickly learn new software/systems

Strong written and verbal communication skills, including a professional phone manner

Excellent time management and organisational skills

Able to work with a sense of urgency

Attention to detail and accuracy is a must

Demonstrated understanding of KPI's

The following skills/experience would be an advantage, but are not essential:

Experience using job management software

Previous experience in the building insurance industry

When applying, please include a covering letter to introduce yourself.

Please note applicants must have the right to work in Australia, and only shortlisted applicants will be contacted.

Successful candidates may be required to undergo and/or provide pre-employment information including reference checks and National Criminal History Check.