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Trade Counter Assistant Customer Service

Talent Enterprises
Queanbeyan, NSW
A$70,000-$80,000 p/a
Retail & Consumer Products → Retail Assistants
Full-time
On-site

Posted 6 hours ago


Customer Service & Trade Counter Assistant – Queanbeyan

  • Are you passionate about great Customer Service and love engaging with people face-to-face?
  • Do you want a role where no two days are the same, and you get to build strong relationships with customers while working in a dynamic, fast-paced environment?
  • We have an exciting opportunity for a Customer Service & Trade Counter Assistant to join our team in Queanbeyan. If you’re a problem solver, self-motivated, and thrive in a hands-on role, this could be the perfect fit for you!
  • Location: Queanbeyan
  • Monday to Friday - Permanent Job - 7.00am Start

What’s in it for you?

✅ Competitive salary $70,000 - $80,000 (based on experience)
✅ A fun, energetic, and supportive team
✅ The opportunity to develop strong client relationships and grow within the company
✅ Ongoing training & professional development
✅ A chance to make an impact in the workplace safety industry

What You’ll Be Doing

  • Providing outstanding customer service at the trade counter, ensuring a friendly and professional experience.
  • Managing the end-to-end counter service process, from order taking to fulfilment.
  • Handling customer inquiries and quotes, either actioning them directly or coordinating with the team for a quick response.
  • Building strong, long-term customer relationships by understanding their needs and offering the best solutions.
  • Proactively identifying upsell and cross-sell opportunities to grow sales.
  • Collaborating with the team to drive branch success, contributing ideas and actively working towards business goals.
  • Handling quotations, proposals, and pricing, ensuring accuracy and timely follow-ups.
  • Resolving customer complaints and issues professionally and efficiently.

What We’re Looking For

  • A people-person with strong communication skills who enjoys face-to-face interactions.
  • A proactive and self-motivated individual who takes ownership of their role.
  • Previous experience in a trade counter, sales, customer service, or a related industry (ideal but not essential).
  • An organised and detail-oriented professional who thrives in a fast-paced environment.
  • A problem solver with a positive, can-do attitude.
  • Competency in Microsoft Office Suite.
  • A valid driver’s license.

Why You’ll Love This Role

  • Be part of a company that values knowledge, integrity, and performance.
  • Enjoy a flat management structure—your voice is heard, and your ideas matter.
  • Work in a supportive, family-oriented environment with genuine career progression opportunities.
  • Participate in a quarterly incentive scheme that rewards your hard work and dedication.

If you’re looking for a hands-on role where you can build strong relationships, grow your skills, and be part of a company that truly values its people—this is the job for you!

How to Apply – Call Me! 📞

This role requires excellent communication skills, and I want to hear from you!
💥 Don’t just apply – STAND OUT FROM THE CROWD by calling me directly!

Jo Collier – Available EVERY DAY (incl. weekends) from 7:30 AM to 7:30 PM
📞 P: 0412 754 597
E: [email protected]

Don’t miss out on this fantastic opportunity – call now!


About Talent Enterprises

Bayswater, VIC, Australia

This company does not have any further information provided at this time. We encourage you to research the company by searching for them to learn more about the company or role in question before applying.

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