Two Locations, Two Roles – Sydney East & West
Join Our Growing Healthcare Practice

Are you a customer service professional looking for a dynamic and rewarding role in a healthcare setting? Do you have a passion for helping others and building connections in your community?

DR ALISON CHIU is a Sydney-based Ophthalmic Surgeon with a growing practice, and we are looking for two dedicated Customer Service & Admin Assistants to join our friendly team. With locations in both the East and West of Sydney, we are seeking talented individuals to support our practice in these two areas.

About Us

At DR ALISON CHIU, we are more than just a specialist practice—we’re a dedicated team providing personalized, patient-focused healthcare in a boutique environment. We pride ourselves on:

• Authenticity: Always genuine and true to ourselves and our patients.
• Warmth & Care: Supporting our patients and team with empathy and respect.
• Resilience & Agility: Continuously adapting to the ever-changing healthcare landscape.

About the Role

This is the perfect opportunity for someone with a customer service background who thrives on in-person interactions and managing online communications. Your responsibilities will include:

• Customer Service: Providing friendly, professional support in-person, by phone, and via email to ensure an exceptional experience for our patients.
• Community Engagement: Managing our online presence by responding to social media comments and questions and collaborating with our clinical team to create engaging posts.
• PA Support (East Role): Assisting our busy leader both in the clinic and at home as required.
• General Admin Support: Helping with various administrative tasks as needed to keep the practice running smoothly.

About You

We’re looking for someone who:

• Has a background in customer service and enjoys interacting with people.
• Presents themselves professionally, with a warm and approachable demeanor that helps build lasting relationships with patients.
• Communicates effectively, ensuring patients receive outstanding support.
• Is confident in managing social media and engaging with online communities.
• Is highly organized, detail-oriented, and proactive in managing tasks.
• Is interested in providing 1:1 support to a busy medical professional (for the Sydney East role).

Why Join Us?

• Become part of a passionate, close-knit team in a growing practice.
• Leverage your customer service expertise to create meaningful patient interactions and contribute to brand growth through patient referrals.
• Enjoy a rewarding role where your contributions are valued and celebrated.
• Explore opportunities for career growth and advancement within our practice.

If this sounds like the perfect opportunity for you, we’d love to hear from you! Apply now and be a part of our team. Please submit a cover letter (maximum 250 words) outlining why you're interested in this role and three words that describe your personality. Be sure to indicate your preferred location—Sydney East or Sydney West. Only shortlisted candidates will be contacted.

This version emphasizes clarity and professionalism while maintaining an engaging tone. It also focuses on the key aspects of the role, ensuring the candidate can clearly see what the job entails and how they would fit in. Let me know if you need any further tweaks!

You said:

can we also add a can do attitude and no task is too small

ChatGPT said:

Certainly! Here's an updated version that includes the "can-do attitude" and "no task is too small" elements:

Two Locations, Two Roles – Sydney East & West
Join Our Growing Healthcare Practice

Are you a customer service professional looking for a dynamic and rewarding role in a healthcare setting? Do you have a passion for helping others and building connections in your community?

DR ALISON CHIU is a Sydney-based Ophthalmic Surgeon with a growing practice, and we are looking for two dedicated Customer Service & Admin Assistants to join our friendly team. With locations in both the East and West of Sydney, we are seeking talented individuals to support our practice in these two areas.

About Us

At DR ALISON CHIU, we are more than just a specialist practice—we’re a dedicated team providing personalized, patient-focused healthcare in a boutique environment. We pride ourselves on:

• Authenticity: Always genuine and true to ourselves and our patients.
• Warmth & Care: Supporting our patients and team with empathy and respect.
• Resilience & Agility: Continuously adapting to the ever-changing healthcare landscape.

About the Role

This is the perfect opportunity for someone with a customer service background who thrives on in-person interactions and managing online communications. Your responsibilities will include:

• Customer Service: Providing friendly, professional support in-person, by phone, and via email to ensure an exceptional experience for our patients.
• Community Engagement: Managing our online presence by responding to social media comments and questions and collaborating with our clinical team to create engaging posts.
• PA Support (East Role): Assisting our busy leader both in the clinic and at home as required.
• General Admin Support: Helping with various administrative tasks as needed to keep the practice running smoothly.

About You

We’re looking for someone who:

• Has a background in customer service and enjoys interacting with people.
• Presents themselves professionally, with a warm and approachable demeanor that helps build lasting relationships with patients.
• Communicates effectively, ensuring patients receive outstanding support.
• Is confident in managing social media and engaging with online communities.
• Is highly organized, detail-oriented, and proactive in managing tasks.
• Possesses a can-do attitude, always ready to tackle challenges with enthusiasm, and is happy to help with tasks of all sizes—no job is too small.
• Is interested in providing 1:1 support to a busy medical professional (for the Sydney East role).

Why Join Us?

• Become part of a passionate, close-knit team in a growing practice.
• Leverage your customer service expertise to create meaningful patient interactions and contribute to brand growth through patient referrals.
• Enjoy a rewarding role where your contributions are valued and celebrated.
• Explore opportunities for career growth and advancement within our practice.

If this sounds like the perfect opportunity for you, we’d love to hear from you! Apply now and be a part of our team. Please submit a cover letter (maximum 250 words) outlining why you're interested in this role and three words that describe your personality. Be sure to indicate your preferred location—Sydney East or Sydney West. Only shortlisted candidates will be contacted.