About us:

At Cass Brothers, Sydney’s premier Bathroom, Kitchen, and Plumbing retailer, we’ve been leading the industry for over 50 years. Known for our exceptional customer service and high-quality products, we are committed to creating outstanding experiences for every customer.

The Role:

We’re excited to announce an opening for a Customer Service Representative at our vibrant Petersham store. This full-time position offers a fantastic opportunity to be part of a dedicated team in a supportive and dynamic environment. Enjoy job stability and unlimited potential for growth in a role that combines customer interaction and professional development.

Key Responsibilities:

• Provide top-notch service to both trade and retail customers.
• Build strong relationships with customers to enhance their experience.
• Process orders efficiently and handle phone orders and inquiries.
• Assist in various customer service tasks as needed.

What We’re Looking For:

• Excellent communication skills with a friendly and professional demeanor.
• A strong focus on customer service with a courteous approach.
• Well-presented with the ability to work independently and follow instructions.
• Self-motivated and a team player who supports and collaborates effectively.
• Basic computer skills and a willingness to learn and grow within the role.

Perks and Benefits:

• Convenient location close to public transport.
• Attractive staff discounts on our products.
• Long-term career opportunities with significant growth potential.
• Flexible working hours to support work-life balance.
• Comprehensive on-the-job training provided, even if you lack previous experience in the plumbing industry.

Availability:

• This role requires working Saturdays with a rostered day off during the week.

How to Apply:

Ready to make a difference with us? Apply now by submitting your cover letter and CV via the “Apply Now” button on Seek. Please note, only successful applicants will be contacted for an interview.