Call Centre & Customer Service Jobs in Melbourne

165 positions available • No change this month

Compared to the national median of A$77,500, Call Centre & Customer Service salaries in Melbourne sit 13% below. The middle 50% of earners fall between A$61,600 and A$78,460 per year. Median salaries have risen 3% over the past month.

There are currently 165 Call Centre & Customer Service positions with advertised salaries in Melbourne. Across 8 sub-categories, Call Centre Customer Service accounts for the largest share at 38% of listings, followed by Customer Facing Service at 24%. Leading employers include VicRoads Registration and Licensing Services (RLS), SMAART Recruitment and Undercover Customer Pty Ltd trading as Mystery Customer.

For a detailed breakdown, see the full Call Centre & Customer Service salary guide for Australia.

Median Salary
A$67,500
Up 3% this month
25th Percentile
A$61,600
No change this month
75th Percentile
A$78,460
Up 5% this month

Salary Distribution

See how Call Centre & Customer Service salaries are distributed across different pay bands in Melbourne, VIC, Australia.

Under A$60,000
28 jobs (17%)
A$60,000 – A$80,000
103 jobs (62%)
A$80,000 – A$100,000
17 jobs (10%)
A$100,000 – A$120,000
7 jobs (4%)
A$120,000 – A$140,000
4 jobs (2%)
A$140,000 – A$160,000
2 jobs (1%)
A$160,000 – A$180,000
0 jobs (0%)
A$180,000 – A$200,000
1 job (1%)
A$200,000 – A$250,000
2 jobs (1%)
A$250,000+
1 job (1%)

Employment Types

Breakdown of Call Centre & Customer Service positions by employment type in Melbourne, VIC, Australia.

Full-time
115 jobs (70%)
Casual
21 jobs (13%)
Contract
18 jobs (11%)
Part-time
11 jobs (7%)

Sub-categories

Breakdown of Call Centre & Customer Service roles by sub-category in Melbourne, VIC, Australia.

Call Centre Customer Service
63 jobs (38%)
Customer Facing Service
40 jobs (24%)
Management & Support
20 jobs (12%)
Outbound Sales
18 jobs (11%)
Inbound Sales
10 jobs (6%)
Supervisors/Team Leaders
6 jobs (4%)
Collections
4 jobs (2%)
Other
4 jobs (2%)

Top Employers

Companies hiring the most Call Centre & Customer Service professionals in Melbourne, VIC, Australia.

V
VicRoads Registration and Licensing Services (RLS)
6 open positions
S
SMAART Recruitment
4 open positions
U
Undercover Customer Pty Ltd trading as Mystery Customer
3 open positions
T
Tasty Fresh Food Co
3 open positions
C
Cupcake Central
2 open positions
S
SIXT Australia
2 open positions
S
Strikeforce AMC
2 open positions
V
Veritas Recruitment
2 open positions
C
Countrywide Austral Pty Ltd
2 open positions
V
Victoria Legal Aid
2 open positions
C
Compare Club
2 open positions
R
Robert Walters
2 open positions
F
FourQuarters Recruitment
2 open positions
W
Woods & Co
2 open positions
H
Hays | Facilities Management
2 open positions
D
DFP Recruitment
2 open positions
H
Hinchen Recruitment Group
2 open positions
F
Fuse Recruitment
2 open positions
C
Court Services Victoria
2 open positions
S
Symbos
2 open positions

Explore Call Centre & Customer Service Jobs in Melbourne

Inbound Customer Service Representative

Symbos

Wantirna South, VIC
A$33.38 p/h
Casual
On-site

Clinical Trials Recruitment Specialist

Clinibase

Collingwood, VIC
A$67.2K p/a
Full-time
On-site

Call Centre & Customer Service to Sales - no experience needed!

Harver Pty Ltd

Richmond, VIC
A$45 p/h
Casual
On-site

Customer Service Operator

Knauf Group

Dandenong South, VIC
A$32 p/h
Full-time
On-site

Customer Service Specialist

Sharp & Carter Business Support

Hallam, VIC
A$65K-A$75K p/a
Full-time
On-site

Customer Care Consultant

Davidson

Melbourne, VIC
A$55-A$55.01 p/h
Contract
Hybrid

About this data

  • Based on 165 active listings in Melbourne.
  • Salaries normalised to annual equivalents.
  • Median represents the 50th percentile of advertised pay.
  • Data refreshed daily from active job listings.
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