Call Centre & Customer Service Jobs in Australia

841 positions available • Up 13% this month

Compared to the national median of A$79,200, Call Centre & Customer Service salaries in Australia sit 12% below. The middle 50% of earners fall between A$62,500 and A$79,500 per year.

Australia has 841 Call Centre & Customer Service roles with published salaries, with volume growing 13% month-on-month. Across 8 sub-categories, Call Centre Customer Service accounts for the largest share at 47% of listings, followed by Customer Facing Service at 27%. Leading employers include VicRoads Registration and Licensing Services (RLS), DFP Recruitment and Randstad - Business Support.

For a detailed breakdown, see the full Call Centre & Customer Service salary guide for Australia.

Median Salary
A$70,000
No change this month
25th Percentile
A$62,500
No change this month
75th Percentile
A$79,500
No change this month

Salary Distribution

See how Call Centre & Customer Service salaries are distributed across different pay bands in Australia.

Under A$60,000
121 jobs (14%)
A$60,000 – A$80,000
510 jobs (61%)
A$80,000 – A$100,000
146 jobs (17%)
A$100,000 – A$120,000
24 jobs (3%)
A$120,000 – A$140,000
7 jobs (1%)
A$140,000 – A$160,000
15 jobs (2%)
A$160,000 – A$180,000
2 jobs (<1%)
A$180,000 – A$200,000
0 jobs (0%)
A$200,000 – A$250,000
0 jobs (0%)
A$250,000+
16 jobs (2%)

Employment Types

Breakdown of Call Centre & Customer Service positions by employment type in Australia.

Full-time
532 jobs (63%)
Contract
143 jobs (17%)
Casual
107 jobs (13%)
Part-time
59 jobs (7%)

Sub-categories

Breakdown of Call Centre & Customer Service roles by sub-category in Australia.

Call Centre Customer Service
394 jobs (47%)
Customer Facing Service
223 jobs (27%)
Outbound Sales
72 jobs (9%)
Management & Support
46 jobs (5%)
Collections
33 jobs (4%)
Supervisors/Team Leaders
30 jobs (4%)
Other
22 jobs (3%)
Inbound Sales
21 jobs (2%)

Top Employers

Companies hiring the most Call Centre & Customer Service professionals in Australia.

V
VicRoads Registration and Licensing Services (RLS)
18 open positions
D
DFP Recruitment
14 open positions
R
Randstad - Business Support
13 open positions
N
National Storage
12 open positions
D
Department of Customer Services, Open Data and Small and Family Business
9 open positions
C
Credit Corp Group
8 open positions
I
Ipsos
8 open positions
C
Citrus Group Pty Ltd
8 open positions
S
SIXT Australia
8 open positions
R
Randstad - Banking & Financial Services
7 open positions
T
TactiCall Recruitment Services
7 open positions
S
SMAART Recruitment
6 open positions
O
O'Brien Glass
6 open positions
C
Court Services Victoria
6 open positions
T
Tasty Fresh Food Co
6 open positions
F
Fundamental Worldwide
5 open positions
M
Medibank
5 open positions
W
West Recruitment
5 open positions
S
SB Recruitment Pty Ltd
5 open positions
A
Auto & General
5 open positions

Explore Call Centre & Customer Service Jobs in Australia

Customer Service & Sample Dispatch Assistant

Cafe Imports Australia

Abbotsford, VIC
A$75K-A$80K p/a
Full-time
Hybrid

Patient Onboarding & Support Coordinator (3-month FTC)

VeteranCann

Melbourne, VIC
A$65K p/a
Full-time
Remote

Commercial Appointment Setter Remote - B2B Field Sales

Betta Value Renewable Energy

Melbourne, VIC
A$40-A$50 p/h
Part-time
On-site

Customer Service Supervisor

Graymont

North Sydney, NSW
A$80K-A$100K p/a
Full-time
On-site

Customer Service and Sales Advisor

Youi Insurance

Sippy Downs, QLD
A$84K p/a
Full-time
On-site

Customer Enquiries

MyBudget

Adelaide, SA
A$65K p/a
Full-time
On-site

About this data

  • Based on 841 active listings in Australia.
  • Salaries normalised to annual equivalents.
  • Median represents the 50th percentile of advertised pay.
  • Data refreshed daily from active job listings.
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