Call Centre & Customer Service Jobs in Australia

721 positions available • Down 9% this month

Compared to the national median of A$77,500, Call Centre & Customer Service salaries in Australia sit 12% below. The middle 50% of earners fall between A$62,480 and A$79,200 per year.

Australia has 721 Call Centre & Customer Service roles with published salaries, with volume declining 9% month-on-month. Across 8 sub-categories, Call Centre Customer Service accounts for the largest share at 47% of listings, followed by Customer Facing Service at 24%. Leading employers include SMAART Recruitment, Tasty Fresh Food Co and Medibank.

For a detailed breakdown, see the full Call Centre & Customer Service salary guide for Australia.

Median Salary
A$68,446
No change this month
25th Percentile
A$62,480
No change this month
75th Percentile
A$79,200
Up 3% this month

Salary Distribution

See how Call Centre & Customer Service salaries are distributed across different pay bands in Australia.

Under A$60,000
112 jobs (16%)
A$60,000 – A$80,000
442 jobs (61%)
A$80,000 – A$100,000
104 jobs (14%)
A$100,000 – A$120,000
26 jobs (4%)
A$120,000 – A$140,000
12 jobs (2%)
A$140,000 – A$160,000
7 jobs (1%)
A$160,000 – A$180,000
2 jobs (<1%)
A$180,000 – A$200,000
1 job (<1%)
A$200,000 – A$250,000
2 jobs (<1%)
A$250,000+
13 jobs (2%)

Employment Types

Breakdown of Call Centre & Customer Service positions by employment type in Australia.

Full-time
468 jobs (65%)
Contract
107 jobs (15%)
Casual
92 jobs (13%)
Part-time
53 jobs (7%)
Other
1 job (<1%)

Sub-categories

Breakdown of Call Centre & Customer Service roles by sub-category in Australia.

Call Centre Customer Service
339 jobs (47%)
Customer Facing Service
173 jobs (24%)
Outbound Sales
74 jobs (10%)
Management & Support
41 jobs (6%)
Inbound Sales
28 jobs (4%)
Collections
27 jobs (4%)
Supervisors/Team Leaders
22 jobs (3%)
Other
17 jobs (2%)

Top Employers

Companies hiring the most Call Centre & Customer Service professionals in Australia.

S
SMAART Recruitment
12 open positions
T
Tasty Fresh Food Co
10 open positions
M
Medibank
9 open positions
N
National Storage
9 open positions
D
Department of Customer Services, Open Data and Small and Family Business
9 open positions
S
Strikeforce AMC
8 open positions
H
Healthcare Professionals Group
7 open positions
S
SIXT Australia
7 open positions
H
Hays | Contact Centres
6 open positions
V
VicRoads Registration and Licensing Services (RLS)
6 open positions
T
TactiCall Recruitment Services
6 open positions
T
Thryv
5 open positions
L
Lotus People
5 open positions
A
Auto & General
5 open positions
T
Tenacity CX
5 open positions
R
Randstad - Business Support
5 open positions
M
MAYDAY Recruitment
5 open positions
D
DFP Recruitment
4 open positions
A
Australian Unity
4 open positions
T
TSA Group
4 open positions

Explore Call Centre & Customer Service Jobs in Australia

Client Experience & Technical Support Coordinator

Social Booth

Surry Hills, NSW
A$33-A$35 p/h
Part-time
Hybrid

Customer Relations Officer

City of Belmont

Cloverdale, WA
A$76.1K-A$81.2K p/a
Full-time
On-site

Expires in 3 days

Inbound Customer Service Representative

Symbos

Wantirna South, VIC
A$33.38 p/h
Casual
On-site

Customer Support & Administration Officer

Far North Queensland Hospital Foundation

Cairns, QLD
A$60K p/a
Full-time
On-site

Experienced Outbound Lead Generator - Part Time

Oasis Partners

Sydney, NSW
A$40-A$50 p/h
Part-time
Hybrid

Customer Service Consultant

SMAART Recruitment

Kawana Waters, QLD
A$66K p/a
Full-time
On-site

About this data

  • Based on 721 active listings in Australia.
  • Salaries normalised to annual equivalents.
  • Median represents the 50th percentile of advertised pay.
  • Data refreshed daily from active job listings.
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