GALCAC is seeking expressions of interest from experienced office managers preferably with a background in an NGO or Aboriginal organisation, for an acting 12-month period due to maternity leave. The applicant needs strong customer service capability, administrative and IT capability with Macs, or the ability to learn quickly.

The applicant must be very keen to work in an exciting, grass-roots Aboriginal organisation which at times is fast-paced or challenging.

Personal qualities must include a can-do attitude, ability to work and maintain focus in a busy environment, ability to achieve excellent outcomes on time, ability to flourish in a small team and help the small team to flourish, an exceptionally positive attitude towards work, and the ability to work out of hours, on weekends or in remote communities, if required.

The Office Manager manages the Kalgoorlie and Warburton Language Centre offices, provides front of house customer services, manages sales, purchasing, mail systems, banking, and infrastructural support for the language team. From time to time there are opportunities for the Office Manager to manage special projects including field work to remote locations, resource production, or event management.

The Office Manager will be engaged in some of the research activities as part of their duties. Opportunity exists for the Office Manager to accompany field linguists on visits to remote Aboriginal communities during special projects.

Day-to-day the Office Manager:

1. Provides high quality customer service – in-person, phone and email.

2. Manages marketing and bookings for training sessions, interpreting, resources and events.

3. Manages cash and EFTPOS sales, quotes, invoices, cash reconciliation, banking, cash float, sales receipts, MYOB sales entries.

4. Manages mail and delivery in and out systems, phones, contact records.

5. Manages shop-front stock, stocktake, online sales and delivery, and shop-front displays.

6. Opens and closes the Language Centre including attention to signage and security systems.

7. Manages Language Centre resources, stock levels, and infrastructure.