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ICT Assistant (Level 1 & 2 Help Desk)

Ipswich Grammar School
Ipswich, QLD
A$61,780.54-$66,507.02 p/a
Information & Communication Technology → Help Desk & IT Support
Full-time
On-site

Posted 4 hours ago


As one of Queensland's leading independent schools, catering for boys from Prep to Year 12 through the outstanding education offered to day and boarding students, we have developed innovative approaches to address the specific learning needs of boys. Offering an inspiring, modern and technologically rich learning environment to its nearly 1400 students (including Boarding Students), the school has an enviable reputation for intellectual leadership and academic achievement.

We are now seeking the expertise of a motivated and energetic ICT Assistant to join our ICT team. This role is offered on a permanent, full time basis.

As a part of the Service Desk Team you will be responsible for:

supporting staff members and students to ensure that they can use the necessary software, devices or applications;

providing face to face, polite and friendly customer service to staff, students and parents;

assisting with general ICT support, including as first point of contact for email and phone enquiries;

troubleshoot Level 1 & 2 software, hardware and network issues;

assist with ICT and AV equipment for School events, including awards nights, presentations, assemblies and exams as required;

ensure that equipment is configured, installed and lodged correctly;

assist in maintaining in-house applications, including web-based Reports;

assist with software maintenance for all equipment on the School computing networks;

The successful candidate may possess:

a professional and friendly approach, with excellent customer service;

some relevant industry experience, certificate or degree; and

exceptional attention to detail.

Only applicants with a current Blue Card or the ability to successfully obtain one will be considered.

To be considered for this position, applications must include:

Covering Letter

Curriculum Vitae

Applications close 4pm Friday 11 November 2025

Commencement Date: Flexible, from December 2025, or January 2026

Please click the 'Apply Now' button below.


About Ipswich Grammar School

Ipswich, QLD, Australia
Education, Training & Professional Development

Ipswich Grammar School is one of Queensland’s leading independent schools, catering for boys from Prep to Year 12 through the outstanding education offered to day and boarding students.

With over 150 years of experience in teaching boys, we understand what makes them tick. Over this time we have developed and implemented innovative approaches to address the specific learning needs of boys.

Every day is stimulating, unique and exciting. We tap into boys’ sense of wonder and curiosity about the world around them. By tailoring programmes and activities to meet our students’ specific needs, we ensure every boy has the opportunity to reach his full academic, cultural and social potential.

Today’s world is ever-changing. We embrace innovation at Ipswich Grammar and the challenges it brings. We encourage our boys to explore exciting new possibilities, exposing them to different opportunities and experiences that will set them on the path to being confident, connected lifelong learners who also possess strong moral values.

Source: This is an extract from the company's own website.

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