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Administration Support Officer - (TRACC)

North West Hospital and Health Service
Mount Isa, QLD
A$38.81 p/h + benefits
Administration & Office Support → Administrative Assistants
Part-time
On-site

Posted 17 hours ago


North West Hospital and Health Service (HHS)

  • Unique locations
  • Friendly communities
  • Regional, rural and remote $$$ incentives

Working with us

  • 4 weeks p.a. recreational leave with 17.5% loading bonus
  • 12.75% employer contribution to superannuation

Professionally, our HHS values professionalism, leadership capability, excellence and resilience in our staff. We are committed to providing extraordinary opportunities for career development including in-house training, development and mentoring programs.

PLUS access to the Training, Education and Professional Development Incentive funds. If eligible.

The lifestyle in Mount Isa is family friendly; it is a vibrant city with an outback community feel. You will fall in love with the natural splendour of the North West Queensland region, the experience of a rural/urban community and the opportunity to make a real and positive difference... and want to stay.

The Traditional Owners of the area are the Kalkadoon people.

Mount Isa is a great place to live and work!

About the role

As the TRACC Administration Support Officer, you'll play a key role in supporting the Regional Adversity Clinician and the broader Mental Health, Alcohol and Other Drugs (MHAOD) team. You'll be the central contact for communications, coordination, and project support for a program making a real impact in regional communities.

In this role, you will:

  • Provide high-quality, confidential administrative and secretarial support to the TRACC initiative.
  • Coordinate meetings, manage calendars, book venues, and support event logistics.
  • Act as the first point of contact for internal and external communication.
  • Assist with preparing and distributing materials such as reports, presentations, and promotional content.
  • Contribute to social media and internal communication campaigns promoting TRACC activities.
  • Build and maintain strong working relationships with community partners and stakeholders.
  • Support the delivery of culturally responsive, inclusive, and safe services. Participate in professional development, quality improvement, and workplace safety initiatives.

Requirements

  • Pre-employment screening will be conducted for the successful applicant, including Criminal History checks.
  • This is a VPD risk role and may require evidence of vaccination or immunity to: Measles, Mumps, Rubella, Varicella, Pertussis, Hep B and Tuberculosis.
  • A period of probation may apply.

Interested?

Download the Role Description for further information and application / interview preparation.

Contact: Stefanie Matthews 07 4744 7103

Applications close: Thursday, 20 November 2025


About North West Hospital and Health Service

Mount Isa, QLD, Australia

Our vision

Healthier Queenslanders.

Our purpose

To provide leadership and direction, and to work collaboratively to ensure the health system to deliver quality services that are safe and responsive for Queenslanders.

Our responsibilities

The Department of Health's role include:

1.providing strategic leadership and direction for health through the development of policies, legislation and regulations

2.developing statewide plans for health services, workforce and major capital investment

3.managing major capital works for public sector health service facilities

4.purchasing health service delivery

5.supporting and monitoring the quality of health service delivery

6.delivering specialised health services, providing ambulance, health information and communication technology and statewide health support services.

Hospital and Health Services are independent statutory agencies responsible for their own strategic plans.

Our strategic objectives

1.Supporting Queenslanders to be healthier: promoting and protecting the health of Queenslanders

2.Enabling safe, quality services: delivering and enabling safe, clinically effective, high quality health services

3.Equitable health outcomes: improving health outcomes through better access to services for Queenslanders

4.High performance: responsive, dynamic and accountable management of the department, and of funding and service performance

5.Dynamic policy leadership: drive service improvement and innovation through a collaborative policy cycle

6.Broad engagement with partners: harnessing the skill and knowledge of our partners

7.Engaged and productive workforce: foster a culture that is vibrant, innovative and collaborative

Source: this is an extract from the company’s own website.

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