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Student Administration Officer

Federation University Australia
Churchill, VIC
A$79,177-$88,904 p/a + up to 17% super
Education & Training → Student Services
Full-time
On-site

Posted 14 hours ago


  • Student Services and Registrar - Gippsland Campus
  • Full-time, continuing appointment
  • HEW 5 - $79,177 p.a. plus up to 17% superannuation

About the role
You will provide advice and assistance to staff, Institutes, and current students regarding managing their enrolment and progress throughout the student life cycle. This includes course structures and progression advice, leave of studies, withdrawals, special considerations, credit, results and other related issues.

You will:

  • respond proactively and assist in resolving student matters;
  • review and update student plans each semester, in line with progression requirements;
  • support the Student Administration leadership team organising and delivering events; and
  • participate in regular training sessions and cross-campus knowledge sharing within the Student Administration team.

About you
You will have the ability to interact and establish working relationships with a diverse range of staff and students, maintaining strict confidentiality. You will have demonstrated problem-solving skills with the ability to provide student advice, research, analyse, interpret and evaluate information.

You will possess:

  • the ability to prioritise tasks, meet deadlines and achieve goals;
  • a commitment to deliver quality customer service; and
  • ability to maintain efficient and effective record keeping and filing systems.

All University positions delivering education and/or services to children must hold a valid Working With Children Check (WWCC). Please refer to the position description for WWCC requirements.

How to apply

Please apply by Wednesday, 19 December 2025.

Applicants are required to submit a resume and response to the key selection criteria.

View position description


About Federation University Australia

Ballarat, VIC, Australia
Education & Training
1001-5000 employees

As Australia’s leading regional university, the desire to transform lives, enhance communities and build a strong and sustainable university informs everything we do.

We became Federation University Australia in 2014 – a new entity bringing together almost 150 years of history making us as one of the oldest universities in Australia.

We have campuses in Victoria across Ballarat, Berwick, Gippsland and the Wimmera, as well as vocational and trade education at our Victorian TAFE campuses.

We are a diverse community with over 18,500 domestic and international students, 1,650 staff and 118,000 alumni across Australia and the world.

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