​​Full Time, Ongoing​ (Multiple Positions)

$60,129 - $67,610 Per Year Plus Super
Location: Wodonga

Provide expert advice on training options and government initiatives to clients.

Work in a supportive environment with a focus on student success and satisfaction.

Contribute to smooth administrative operations across Wodonga TAFE's community.

ABOUT THE ROLE

Are you passionate about delivering top-notch customer service and thrive in a fast-paced, supportive environment? Wodonga TAFE is looking for an enthusiastic and organised Administration Officer to join our vibrant Student Administration team in the Student Services & Quality (SSQ) department. If you're keen to make a positive impact on students' educational journeys, we'd love to hear from you!

As an Administration Officer in Student Administration, you will be the friendly face and first point of contact for both internal and external clients of the Institute. Your role will be key in providing efficient and responsive customer service across various channels—whether it’s over the counter, by phone, email, or through our ticket system. You’ll assist with student enrolments, determine eligibility for government-funded training places, process payments, and provide expert advice on training options and government initiatives to a diverse range of clients.

You’ll also work closely with our other administrative staff to ensure the smooth and seamless delivery of administrative services across the entire Wodonga TAFE community.

Selected Duties:

Be the first point of contact for students and clients, providing exceptional customer service.

Offer clear, accurate advice on training options and government initiatives to ensure accessibility and success.

Provide valuable administrative support, including data entry, reporting, and records management.

Collaborate with other teams as needed to contribute to Wodonga TAFE’s growth and success.

ABOUT YOU

Skills & Experience

Your values align to ours - Integrity + Respect, Community + Collaboration and Creativity + Innovation.

Relevant Diploma and demonstrated experience or a suitable combination of qualifications and experience.

Desirable: A solid understanding of procedures, guidelines, and government initiatives relevant to education and student services.

ABOUT US

At Wodonga TAFE, we change lives through education. Our students are at the heart of everything we do, and we create a supportive environment where both students and employees can grow and succeed.

In 2026, GOTAFE and Wodonga TAFE will amalgamate and be unified as one organisation. We are bringing together the strengths, capabilities, and proud histories of both TAFEs whilst maintaining our distinct brands in community.

This means GOTAFE and Wodonga TAFE will deliver even greater outcomes for our learners and communities across regional Victoria. With a combined 1,100 staff and 14,800 students, this is an exciting time to join an innovative organisation that is evolving, expanding its reach, and investing in the future of vocational education.

You can learn about Wodonga TAFE by visiting our website or by downloading our careers flyer.

Child Safety Commitment

Central to our values, Wodonga TAFE prioritises the safety and wellbeing of young people, with Child Safety Officers on-site and Child Safety Policies. All staff must complete Child Safe Training and obtain a Working with Children Check and a Nationally Coordinated Criminal History Check.

APPLY NOW

If you are excited by this opportunity to advance your career, contact Melissa Wise, Team Leader Student Administration, for a confidential conversation at 02 6055 6639 or [email protected]. For more information and to apply, visit the Careers page on the Wodonga TAFE website.

Applications close: 11:59 pm Sunday 9 November 2025.

At Wodonga TAFE we are genuine about increasing the diversity of our workforce to better meet the differing needs of our staff, students, and the broader Wodonga TAFE community. We welcome applications from all backgrounds.