Full-Time - Permanent Position

Bring your diesel trade experience into a leadership and coordination role.
We’re seeking an experienced Workshop Service Estimator / Coordinator to join our team, managing the day-to-day workflow of our busy heavy equipment workshop. This position is ideal for a qualified Diesel Fitter looking to move off the tools into a planning, estimating, and customer-focused role - while still staying close to the machines.

About the Role

Reporting to the Manager, you’ll be responsible for estimating, scheduling, and coordinating service and repair work for a wide range of CAT and other heavy earthmoving equipment.
Your strong technical background will help you accurately scope jobs, price parts and labour, and communicate effectively with both customers, contractors and the workshop team.

Key Responsibilities

Prepare accurate & detailed estimates and job quotes for repairs and overhauls on heavy earthmoving equipment

Schedule and coordinate workshop and some field service jobs

Liaise with customers regarding job progress, timelines, and approvals

Source and price parts, components, and subcontractor services

Support invoicing, job costing, and service reporting

Maintain communication between workshop, contractors and management teams

Ensure jobs are delivered safely, efficiently, and to a high standard

About You

Prior experience in similar role is advantageous

Qualified Diesel Fitter / Heavy Vehicle Mechanic with significant post-trade experience

CAT dealership or OEM experience highly regarded

Strong understanding of heavy earthmoving equipment, diagnostics, and repair procedures

Proficient in Microsoft platforms (Outlook, Excel, Word, etc.) and CAT WEBSIS - essential

Excellent communication and customer service skills

Ability to read and interpret technical documentation and cost breakdowns

Confident using computers and respective add-ons to complete daily tasks

Highly organised, with the ability to manage multiple jobs and priorities

Why Join Us

Competitive remuneration based on experience

Opportunity to transition from hands-on work into a leadership/coordination pathway

Supportive, safety-focused team environment

Modern, well-equipped workshop

Monday–Friday roster with stable, long-term employment