Operations Manager - Community & Aged Care Services

Permanent Full-Time | Goulburn

Our client is seeking a hands-on leader who enjoys being actively involved in the day-to-day operations and isn't afraid to roll up their sleeves when needed. This is a challenging yet highly rewarding role at an organisation that has been supporting individuals to live independently for over 30 years

• Management background in Aged Care or NDIS essential
• Hands-on leadership role, ideal for someone dedicated and proactive
• Full-time, permanent position based at the Goulburn office.

About the Role

As the Operations Manager, you will oversee day-to-day service delivery across multiple regions, leading teams to achieve excellence in care, compliance, and operational outcomes. This is a leadership role where you will drive performance, mentor staff, and ensure programs meet the highest standards of safety, quality, and effectiveness. You will collaborate closely with senior management to implement strategic goals and foster a culture of respect, accountability, and continual improvement.

This is a great opportunity for an experienced Care Manager or similar professional looking to step into a broader leadership role.

Key Responsibilities

Provide operational leadership across NDIS, Aged Care, and community service teams

Oversee compliance, audits, and risk management frameworks

Monitor budgets, reporting, and operational performance

Support and mentor Coordinators, Service Delivery, and Compliance teams

Lead workforce planning, staff development, and performance management

Promote collaboration, communication, and engagement across all levels

About You

Proven leadership experience within health, community, or aged care sectors

Strong understanding of NDIS and Aged Care Quality Standards

Excellent communication, people management, and organisational skills

Ability to manage competing priorities while fostering a positive workplace culture

Current driver's licence, NDIS Worker Check and Working with Children Check

About Us

Frontline Recruitment Group was established in 1995 and is made up of Industry specific verticals with specialist consultants working to help match great candidates with great career opportunities.

To apply online, please click on the apply button.

Alternatively, for a confidential discussion, please contact Rifa Sayeed on 0468 333 172 or email at [email protected]