Customer Care Representative - 12 Month Contract

We're looking for a Customer Care Representative to join a well-known global business on a 12-month contract. You'll support the day-to-day operations of the customer care team, ensuring orders are processed accurately and customer enquiries are handled efficiently.

What you'll be doing:

Process customer orders in SAP and ensure timely delivery

Respond to customer enquiries and resolve issues

Update customer details and interactions in Salesforce

Track and report on orders using Excel

Work with logistics, sales, and finance teams to manage order flow

Record customer claims and follow up as required

What we're looking for:

Experience in customer service or order management

Intermediate Excel skills

SAP and Salesforce experience preferred (not essential)

Strong attention to detail and clear communication skills

Why you'll like it here:

Be part of a supportive, collaborative customer care team

Gain experience in a global business environment

Work Monday to Friday with full-time hours on a 12 month contract

It's a full-time, Monday to Friday position paying $38 per hour + super.