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Account Manager - Sydney

Booking.com
Sydney, NSW
A$100,000 p/a
Sales → Account & Relationship Management
Full-time
On-site

Posted 1 day ago


At Booking.com, we make it easier for everyone to experience the world. We began by taking hotel bookings online over 20 years ago and we’ve been shaping the travel industry ever since. Today, we’re building a platform that connects every part of a trip – from a great place to stay to getting there, getting around, seeing the sights and sampling local life.
It all started with one man and a rather good idea. Dutch entrepreneur Geert-Jan Bruinsma realized how useful it would be to connect hotels and guests. From a small office in Amsterdam, he built a website called Bookings.nl. This little startup grew steadily in its first few years. The formula for success was pretty simple: working hard to get it right for our customers.
By 2005, we were well on our way to becoming the market leader for European bookers. This growth did not go unnoticed by other large players in the travel sphere. The Priceline Group (now Booking Holdings) acquired Bookings.nl in 2006 to give us the Booking.com we know today. Despite evolving from a small startup to a global player, little has changed about our company culture. We’re open, inclusive and always ready to overcome any challenge. We might be over 20 years old, but we’re just getting started.

Account Manager

About Us: At Booking.com, data drives our decisions. Technology is at our core. And innovation is everywhere. But our company is more than datasets, lines of code or A/B tests. We’re the thrill of the first night in a new place. The excitement of the next morning. The friends you encounter. The journeys you take. The sights you see. And the memories you make. Through our products, partners and people, we make it easier for everyone to experience the world.

Key Responsibilities

Identify, research, and contact prospective customers and build positive relationships that will generate future sales and repeat business;

Responsible for maintaining a strong relationship with the accommodation partners (i.e. visiting accommodations, contacting on regular basis);

Acting on leads, partner feedback and information on competitor activity;

Able to translate statistics and insights about Booking.com's competitors as well as local market knowledge into relevant actions;

Responsible for providing trainings to accommodations about the online reservation systems;

Partner events: support in organizing Booking.com events and webinars, as well as participating in external events and trade fairs representing the company.

Communications with Stakeholders

Accommodation Partners

Account Executives

Years of relevant Job Knowledge.Years of relevant Job Knowledge

Broad Job Knowledge (3 - 5 years)

Requirements of special knowledge/skills

Solution oriented and result driven

Strong work ethic; self-directed and resourceful

Proactive, flexible and capable of working independently as well as working in a team

Good communication and analytical skills

Ability to multi-task & flexible attitude

Commercially driven attitude

Objection handling

This role must be based in the Sydney office - hybrid work arrangements.

Possesses a full Australian car driver's license

Travel for work: up to 50% of the time

This role does not support work visa sponsorship nor relocation

Total Reward Philosophy:

The benefits and perks offered by the company. These can be found here.

Hybrid way of Working program


About Booking.com

Sydney, NSW, Australia
Advertising, Arts & Media

Booking.com, part of the Priceline Group, is the planet’s #1 accommodation site. Headquartered on a beautiful canal in Amsterdam, Booking.com has more than 170 offices worldwide. Our humble, talented staff of over 10,000 drives us forward every day. We love travel, and we work hard to make it easier to book great accommodations in more than 200 destinations.

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