SENIOR PROPERTY SERVICES OFFICER
6 MONTH CONTRACT - IMMEDIATE START
EASTERN SUBURBS
$50.49 per hour
DUTIES:

• Act as the primary liaison for all community and commercial leaseholders
• Provide expert advice to tenants, residents, and landowners on lease-related matters.
• Prepare, negotiate, and implement lease agreements.
• Lead processes to secure new tenants through Expressions of Interest (EOI), Tender, or private treaty.
• Ensure accurate recovery of rent, utilities, and other payments, including rent reviews and outgoings.
• Design and implement improvements to lease management practices, including long-term renewal strategies, KPI frameworks, and formalising legacy arrangements.
• Enhance property maintenance and upkeep standards to meet community expectations and support investment attraction.
• Identify and recommend business performance improvements to management.
• Deliver property projects and outcomes to a high professional standard, ensuring value for money and agreed financial results are achieved.
• Monitor and report on the financial performance of the property portfolio, continually seeking opportunities for improvement.
• Prepare and present high-quality reports, memos, and briefings to project control groups, executive management.
• Drive continuous improvement in reporting systems to strengthen compliance, transparency, and performance oversight.
• Provide leadership, motivation, and guidance to property staff and external service providers on complex issues and policy application.
• Mentor and develop team capability, fostering a professional, multi-skilled, high-performing property services function.
• Directly manage one staff member, ensuring effective workload distribution and performance outcomes.
• Build positive interdepartmental relationships to ensure integrated service delivery.
• Establish and maintain strong working relationships with colleagues, tenants, and stakeholders.
• Support the Program Manager as required in achieving strategic property objectives.

REQUIREMENTS:

• Experience fostering and maintaining relationships and networks with both internal and external stakeholders with excellent standards of customer service.
• Demonstrated strong time management and communication skills with the ability to work both individually and within a team environment.
• An understanding of the broad functions of Local Government.
• Ability to effectively communicate and present information, both verbally and in writing, via all standard forms of business communication (including emails, memos, letters, reports, policies, procedures, spreadsheets).
• Experience in the preparation, negotiation and administration of leases/licenses with 5 years or more similar experience, preferably within Local Government (desirable).
• Demonstrated understanding of property management services with an understanding of building asset management principles as it relates to Landlord and Tenant relationships (desirable)
• Property management qualification (desirable)
• Must possess a 'C' Class drivers licence.