About Us

They say it takes a village to raise a child, but what about it takes a team to grow a business. We've sourced a virtual team who are all highly experienced in helping allied health practitioners with their business admin. Our team have a combined experience of more than 60 years so you can rest assured they know all the ins and outs of allied health. Our team specialises in: NDIS, Paediatrics, OT as an example (but not limited to) and various Practice Management Systems

Position Summary

As a Practice Support Specialist for Allied Health Admin and Consulting (AHAC), there is a responsibility to be the administration extraordinaire, not only for us but for the many clients we support. This is a pivotal role for our company and our clients. It is a high pressure role given you may be supporting anywhere from 3 - 10 clients at a time across many software's so time management is a must.

Hours

We are looking for someone who can grow with us. Expected hours to increase over time and may increase while job ad is advertised.

Initial hours will be:

15 hours per week

Monday - Friday (9am - 12pm daily)

Permanent Part Time

Must Have Requirements

Ability to work 15 hours per week with un-interrupted rostered shifts - with a view to increase hours up to 30 hours per week as required.

Experience in NDIS Administration (raising & maintaining service agreements and bookings).

Must have a strong knowledge of NDIS and industry standards.

Thorough knowledge of NDIS item codes, pricing arrangements and price limits guide

A minimum of 2 years experience in Allied Health Administration

Client billing

Must have Office 365 products installed on your device

Must be able to work from home with a strong and reliable Internet connection and no background noise. (this job will not be suited to anyone with small children or noisy animals in the background)

Key Requirements

Be able to time track exceptionally well, the daily tasks completed

Candidates must have experience with at least one practice management system including Splose, Cliniko, iinsight or Zanda

High level of computer proficiency, experience in data entry, word processing, creating spreadsheets. Gsuite knowledge is an advantage

Well-developed communication and interpersonal skills

Demonstrated effective problem-solving skills and organisational skills

Effective time management skills & ability to prioritise tasks

Ability to work under pressure and able to adjust to changing work demands effectively

Ability to work independently without supervision

Willingness to learn and able to adjust to changes positively and effectively

Strong ability to maintain strong working relationships with our clients and their patients

Job Responsibility

Client billing

NDIS Administration including raising and maintaining Service Bookings with a strong knowledge of industry standards

Reconciliation of incoming payments into client Practice Management System's

Electronic filing and data entry

Diary Management

General administration duties

Email Management

Ad Hoc Administration