Bar & Front of House Supervisor

Thirteenth Beach Golf Links – Barwon Heads, Victoria

About Thirteenth Beach

Located on Victoria’s stunning Bellarine Peninsula, Thirteenth Beach Golf Links is a premier golf and hospitality destination, home of the Vic Open and two world-class 18-hole courses — the Beach and Creek. The Club also features modern clubhouse facilities, a restaurant and bar, and on-site accommodation, providing exceptional experiences for members, guests, and visitors year-round.

Position Overview

The Bar & Front of House Supervisor plays a key leadership role in the day-to-day operation of the Club’s restaurant, bar, and event service. Reporting to the Front of House Manager, this hands-on position ensures exceptional service standards across all front-of-house areas, including the supervision of bar and floor staff, coordination of service during dining and functions, and maintenance of a welcoming and professional environment for members and guests.

Key Responsibilities

Front of House Operations

Supervise the daily operation of the restaurant and bar, ensuring smooth and efficient service.

Oversee food and beverage service to members and guests, including table service, bar service, and event delivery.

Lead floor operations during meal periods, ensuring professional presentation, prompt service, and attention to detail.

Support the setup and delivery of club functions and events.

Assist with rostering, daily cash handling, and end-of-day reconciliation.

Maintain compliance with RSA, Food Safety, and Occupational Health and Safety standards.

Team Leadership

Supervise and motivate front-of-house and bar staff to deliver excellent member and guest experiences.

Provide on-the-job coaching, mentoring, and training to ensure consistent service standards.

Foster a positive and professional team culture aligned with the Club’s values.

Communicate effectively with the kitchen, events, and management teams to ensure seamless service delivery.

Stock & Administration

Oversee bar and floor stock control, ordering, and rotation.

Conduct regular stocktakes and assist with cost control and waste reduction.

Liaise with suppliers to maintain quality product availability.

Customer Experience

Build strong relationships with members, guests, and regular visitors through attentive and personable service.

Handle feedback or issues professionally and promptly.

Promote a warm, welcoming, and polished atmosphere within the restaurant and bar.

Skills & Experience

Minimum 2 years’ experience in a hospitality supervisory role, preferably within a club, resort, or restaurant environment.

Strong knowledge of both bar and food service operations.

Current Responsible Service of Alcohol (RSA) certificate (Victoria).

Excellent communication, leadership, and interpersonal skills.

Strong understanding of service standards, product presentation, and customer engagement.

Flexibility to work weekends, evenings, and public holidays as required.

Personal Attributes

Professional, reliable, and service-driven.

Calm under pressure and adaptable in a fast-paced environment.

Team-oriented leader with strong attention to detail.

Passionate about hospitality and enhancing member experiences.