About Us

OJF Services is a locally owned electrical and air-conditioning company based in Mackay.
We’re a family-run business built on honesty, teamwork, and quality workmanship — and we take pride in looking after both our customers and our people.

Our growing team works across residential and commercial projects throughout Mackay and the surrounding areas. We’re now seeking an experienced Admin & Customer Service Specialist to join our office team and help us deliver exceptional service every day.

The Opportunity

This role is perfect for someone who enjoys variety, organisation, and customer interaction. You’ll be the first point of contact for clients, support our trades team, and help keep everything running smoothly behind the scenes.

Your Role Will Include

Managing incoming calls and emails

Scheduling and tracking jobs for our trades team

Assisting with data entry, quoting, invoicing, and general admin

Supporting daily office operations and team communication

Maintaining a friendly, professional customer experience at all times

What We’re Looking For

Admin or customer service experience (essential)

Strong communication and organisational skills

A professional, friendly attitude and attention to detail

Confidence working independently and as part of a team

Sales training or a real-estate background – highly regarded

Why You’ll Love Working with Us

Supportive, family-focused team culture

Genuine work-life balance

Opportunities for growth and ongoing training

Be part of a stable, respected local business that values its people