Our Client:

National leader in fire services asset management across commercial industrial, retail and high rise sectors maintaining and servicing Fire and Electrical systems for their Clients nationally. The company delivers full-scope fire protection services covering maintenance, testing, repairs, and compliance.

The Role:

Oversee service delivery for wet, dry and passive divisions

Manage scheduling, workload allocation, and service planning

Maintain strong relationships with clients and stakeholders

Ensure compliance with AS1851 and relevant fire standards

Review reports, monitor WIP, and support quoting for repairs

Debtor management across your portfolio team.

Work with a dedicated team to provide the best services possible to out clients.

You:

Must have Management experience in Wet Fire and or Dry Fire Electrical and business related qualifications and or a Trade within Fire.

Extensive high level experience in client and stakeholder management role within the Fire Contracting and Technical Services Industry

Intermediate to advanced internal IT systems across Excel MS Office and internal CRM software and computer systems.

Excellent personal and professional presentation skills for client facing role.

Possesses strong commercial acumen, emotional intelligence, outstanding needs analysis skills and can operate within a team or autonomously.

Is a polished communicator with excellent negotiation, conflict management and influencing skills.

This role oversees day-to-day service operations across wet, dry, and passive fire systems. You’ll manage a team of technicians, coordinate workloads, maintain client relationships, and ensure all service delivery meets compliance and contractual requirements. The role also includes scheduling, budgeting, reporting, and driving operational improvements.

What's in it for you:

Lucrative base plus 15K car allowance plus super, mobile phone ipad / laptop, uniforms, awesome culture family friendly, loads of perks over and above your salary, If you want to work with a great team of passionate people all working towards a common goal – delivering the highest level of service internally and external stakehold in Fire Systems Management experience please send your current resume through to [email protected] for a confidential chat.