About the role

Do you love turning ideas into education programs that make a real impact? The Public Transport Authority (PTA) is looking for an Education and Communications Officer and an Education Officer to grow our community education initiatives. In these roles, you’ll develop strategies, deliver programs, and evaluate communications that help diverse communities feel confident using public transport. From seniors and people with disabilities to school students and workplaces, your work will touch a wide range of stakeholders.

You’ll be at the heart of creating engaging programs, events, and resources that make public transport more accessible and inclusive. Working with community groups, schools, government agencies, and internal PTA teams, you’ll plan and deliver initiatives that educate, inspire, and promote safety and confidence on public transport. From workshops to community events, every day offers an opportunity to help people feel empowered and informed.

We’re looking for someone with tertiary qualifications or significant experience in communications, education, or a related field, strong relationship-building skills, and the ability to juggle multiple projects with ease. If you enjoy problem-solving, have a flair for writing and presenting, and want to help communities access and navigate public transport with confidence, this is the role for you. Join us and help make public transport more accessible, safe, and inclusive for all Western Australians!

About You!

To excel in the following roles, you should possess:

Level 5 - Education and Communications Officer – 30160 – Permanent Part-Time (48 hours per fortnight)

Tertiary qualifications or significant experience in communications, education or relevant discipline.

Demonstrated experience in the development, implementation and evaluation of communications strategies for education programs.

Demonstrated experience relating to community consultation and liaison.

Demonstrated excellence in verbal, interpersonal, and written communication, with the ability to conceptualise and prepare a wide range of communication materials, complemented by well-developed relationship management skills.

Well-developed research, analytical and problem-solving skills.

Well-developed organisational skills including the ability to manage a range of diverse tasks with competing priorities.

Level 4 - Education Officer – 33216 - Permanent Full-Time

Tertiary qualifications and/or relevant experience in communications, education or a relevant discipline.

Demonstrated experience in the development, delivery and evaluation of education or community education programs.

Well-developed written, verbal, and presentation skills, with the ability to communicate effectively with a range of audiences; complemented by strong interpersonal, negotiation, and stakeholder management skills, and the ability to think and engage innovatively.

Sound skills in identifying trends and issues and making recommendations that contribute to ongoing improvements.

Ability to collaborate with relevant stakeholders and facilitate solutions to identified issues.

About Us

The Public Transport Authority’s (PTA) vision is to be recognised as a leader in providing world-class public transport services and solutions. Our purpose is to provide safe, customer-focused, integrated, and efficient transport services that align with our core values.

At the PTA, we hold five core values dear: safety, respect, recognition, integrity, and sustainability. These values guide everything we do, ensuring a workplace where safety is paramount, respect is fundamental, achievements are celebrated, integrity is unwavering, and sustainability is integral to our mission.

As a fast-growing economy, Western Australia’s public transport system, under the PTA, is recognised as the best in Australia and one of the most efficient, clean, and safe networks globally. Rail transport plays a vital role in our continued success and growth, exemplified by our numerous projects such as METRONET, designed to meet the public’s needs and expectations. Moving millions of people requires the skill and commitment of a talented workforce, and at the PTA, we are dedicated to delivering on our vision and purpose while upholding our values every step of the way.

You can expect.

Collaborative Environment: You’ll join a diverse, talented team that values innovation and continuous improvement.

Health and Wellbeing programs including access to a free 24/7 onsite gym.

Subsidised corporate apparel and glasses.

Opportunity to join our Social Club offering savings and benefits all year round.

Make a Meaningful Impact– driving results that connect communities and shape the future of public transport.

Applicants assessed as suitable through this process may be used to fill similar vacancies both fixed term and permanent that may arise within the next 12 months.

**To be eligible to work permanently at the PTA you must be either an Australian Citizen, have Permanent Residency status or hold a current visa with permanent working rights in Australia.

The PTA is an equal opportunity employer and encourages people with disability, Aboriginal and Torres Strait Islander people and persons from culturally diverse backgrounds to apply.

Further Information

Please contact Candace Beilby, Communications and Engagement Manager on (08) 9326 2552 for specific information about the role.

For more information about the PTA, please visit www.pta.wa.gov.au.

For technical difficulties, please contact the RAMS helpdesk at 1300 733 056 or email [email protected]

How to Apply

Applicants must apply online, using the ‘Apply for this job’ button at the side/bottom of the screen. This will take you to the WA Jobs board www.jobs.wa.gov.au where you will need to follow the instructions listed on the advert. If not directed straight to the position, please key Position Number 30160 in the web search box.

Closing Date: 5pm (WST) on Monday 13 November 2025