Practice Manager - Specialist Skin Cancer Clinic

Job Title: Practice Manager - Lead a Specialist Skin Cancer Clinic

Location: Brisbane southside - Capalaba Salary: $78,000 - $80,000 + Superannuation

About the Opportunity: Randstad is proud to partner with a leading organisation dedicated to one crucial mission: saving lives through the effective diagnosis and treatment of skin cancer. As experts in their field, they are a highly trained team integrated with Australia's largest specialised skin cancer pathology laboratory.

They are now seeking an experienced Practice Manager to become the operational heart of their Brisbane clinic.

This is a pivotal leadership role where you will be responsible for the smooth delivery of all clinic services and operations. You will manage all clinic staff, foster strong and supportive relationships with doctors and ensure a high-quality patient experience, all while reporting to the Regional Manager.

Key Responsibilities:

• Lead and mentor all clinic staff (admin and nursing), managing everything from rosters and timesheets to performance, recruitment, and training.
• Drive all day-to-day clinic operations, including managing doctor rosters, optimizing patient flow, and overseeing the end-to-end pathology process.
• Manage all front-desk and financial operations, including patient billing, Medicare claims, invoice approvals, and maintaining optimal stock levels.
• Build positive working relationships with doctors to ensure their service needs are met and the clinic is utilized effectively.
• Be accountable for clinic KPIs and compliance, ensuring staff meet targets (like the 80% re-booking goal) and adhere to all company policies.

About You:

• Proven experience in a team lead role managing administrative and/or medical staff is essential.
• 3+ years' experience as a Medical Receptionist or in a similar role.
• Strong leadership capabilities with excellent interpersonal and communication skills.
• Intermediate to advanced skills in MS Office and medical software.
• A strong understanding of medical terminology and patient billing processes (including Medicare and health insurance).
• Exceptional organisational skills, high attention to detail, and a strong customer service focus.
• Ability to thrive in a fast-paced and agile work environment.
• A Certificate IV in Practice Management, Frontline Management, or Business Administration is preferred but not essential.

If this exciting leadership opportunity resonates with you, we would love to hear from you! Please submit your resume through this platform or email it directly to Martenique: [email protected]

At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.