Prime Performance Physiotherapy (PPP) | Reception

Full time role - hybrid work options available for the right candidate

About Us:

PPP is an allied health business with 30 facilities Australia wide. Our Physiotherapists work alongside Exercise Physiologists, Podiatrists, Occupational Therapy and Dietitians in gyms and medical centres across Queensland.

We are looking for a receptionist and medical assistant to support PPP in running our physio business.

Prime Performance Physiotherapy is passionate about our client’s care, providing an exceptional level of service and upholding our team culture and work environment.

Role and Responsibilities

Daily Tasks include but are not limited to:

Greeting patients in a friendly and professional manner

Calls & email monitoring and appropriate actioning

Schedule appointments for patients

Calling and engaging hot and cold leads to book them into the relevant allied health service

Invoicing

Patient data entry

Ensure a clean and a well-presented clinic environment

Essential Criteria:

Excellent customer service skills

Some outbound calls experience desirable

Prior experience desirable but not essential

Friendly and warm personality

Well-presented and professional

Highly organised and self-motivated

Excellent attention to detail

Enjoys working and engaging with clients and staff

Ability to work in a team environment

Initiative and problem solving skills

Ability to multi-task

Ability to use computer & IT software programs (following training)

This is a front of house role so requires a bright, bubbly and professional person with organisation skills and a can-do attitude, providing reception support to the business. To be successful in this role you will possess outstanding written and verbal communication skills to deal with customers across our business with a friendly and mature approach.

Having initiative will be the key to success as the role sees you taking on ad-hoc administration tasks efficiently and with professionalism. If you believe you are the right person and wish to join a company that is a leader in its field, please forward your resume along with a cover letter.

Apply Now!

We look forward to speaking with you and meeting you soon!

As we are expecting a large number of applications, only those shortlisted will be contacted

www.primeperformancephysio.com.au