Location: Fully Remote (Australia-based preferred)
Employment Type: Full-Time
Salary: $120,000–$140,000 AUD + Super + Performance Bonus
Reports To: Founder & CEO (Matthew Garas)

🚀 About The Business Builders

At TheBusinessBuilders.com, we help aspiring entrepreneurs start their own eCommerce brand and grow it to $10K per month.

As a boutique agency, we work closely with only 60 clients per year, giving each founder the hands-on support and systems they need to succeed.

We’ve built and scaled multiple brands from $0 to $10K/month in under 120 days — combining data-driven product testing, conversion-optimized websites, and paid ad mastery.

Now, we’re looking for a remote Operations Manager to oversee the daily rhythm of the business — ensuring clients succeed, systems run smoothly, and growth targets are met.

🧠 The Role

You’ll be the bridge between clients, team members, and leadership — managing projects, people, and performance.
From onboarding new clients to tracking KPIs and payments, you’ll make sure the engine behind The Business Builders runs efficiently, profitably, and predictably.

🎯 Key Responsibilities

Client Success

Conduct welcome and onboarding calls (Discord setup, induction, expectations)

Hold monthly progress meetings with clients

Maintain strong relationships and handle support issues

Team & Workflow Leadership

Oversee Draka (product research/sourcing), Ralph (media buying), and the design team

Track deliverables across product testing, website builds, and ad launches

Maintain accountability and workflow momentum

Operations & Reporting

Monitor business sales performance and revenue metrics

Track and optimize lead flow and deal flow pipelines

Manage client payments, renewals, and billing issues

Maintain KPI dashboards, reports, and Notion systems

Meet weekly with the founder to review performance and opportunities

Systems & Continuous Improvement

Refine SOPs and automate repeatable processes

Identify operational bottlenecks and implement fixes

Contribute to scaling the business from 20 → 100+ active clients

🧩 About You

3–5+ years in operations, client success, or agency management

Strong grasp of eCommerce (Shopify, ads, funnels, product testing)

Confident leading small remote teams and managing multiple workflows

Analytical, organized, and detail-oriented

Comfortable using tools like Notion, Slack, and Google Sheets

Financially literate — able to track payments, profitability, and business metrics

💰 Compensation

Base Salary: $120,000–$140,000 AUD + Super

Performance Bonus: Based on client retention, business KPIs, and growth targets

🌟 Why Join Us

Full Work-from-Home: 100% remote and location flexible

Flexible Hours: Work around your productivity peak

Bonuses: Performance-based rewards tied to business results

Growth Opportunity: Real pathway to Head of Operations / COO

Impact: Help entrepreneurs worldwide build real, profitable online businesses

Perk: You’ll also have the opportunity to start and grow your own brand using our proven systems and mentorship