Exciting Opportunity: Permanent Relief Administration / Accounts Officer

Monday to Friday, 8.30 am to 5.00 pm

The Client

Our client is the oldest and largest private biller for Anaesthetists on the Sunshine Coast. They currently support over 55 Anaesthetists (and growing) who provide services from Caboolture to Noosa. Working in a team environment of 13 currently, the position requires a wide range of duties, as necessary to provide the appropriate level of support to the Anaesthetists and Practice Manager.

About the position

You will demonstrate a strong willingness to learn, present with a confident and professional phone manner (as this role is predominantly phone-based), and display a high level of initiative and problem-solving ability. You will also take satisfaction in providing reliable support during periods of staff leave.

Key responsibilities

Handling patient queries and bookings, primarily over the phone

Providing estimates / quotes for anaesthetic services associated with surgeries

Billing to patients upon completion of surgeries, receipting and following up on outstanding accounts

Booking Anaesthetists for surgeries on an ad-hoc basis

Liaising extensively with external providers i.e. – surgeons’ rooms, hospitals and day surgeries

Providing financial reports to Anaesthetists i.e. banking, invoicing, outstanding patient accounts.

Assisting the practice manager with diary management, medical software, and administrative support

What we are looking for:

Ability to quickly adapt to learning new software and processes

Fast and accurate data entry with attention to detail paramount

Ability to meet deadlines and prioritise work commitments in a high-pressure environment

Ability to work autonomously and also within a team, bringing a collaborative attitude and team focus.

Strong written and verbal communication and interpersonal skills

Demonstrated ability in Microsoft Outlook, Word and Excel (skills testing will be required for all shortlisted candidates)

Experience with medical software an advantage

Prior experience working for a billing service or medical/anaesthetic practice is highly regarded

Key Qualities:

Medical billing and/or accounts experience

Team player with a supportive approach to others

Ability to communicate with people at all levels with a high level of respect, confidentiality and professionalism

Caring and empathetic nature

Strong learner with the ability to multi-task

Client Value Proposition:

Our client enviably can boast that they have long-standing team members within their Practice because they place a strong value on each individual team member's role and contribution to their business. Employee benefits include but are not limited to – a fantastic annual salary package paid hourly with leave loading and allowances paid in addition, no requirement for additional hours to be worked unless it is an emergency situation, birthday lunches, gifts on major occasions, annual reviews, a bonus program and an environment of mutual respect, care and attention.

How to apply:

All applications are held in the strictest confidence and only shortlisted candidates will be contacted.

If you have the above skills, please apply now and attach your resume and cover letter outlining your relevant skills and experience.

For further information please contact Claire Dawson - Sales & Account Manager at EastCoast HR Group Ph: 1300 562 766 or email [email protected]

Please note this position is being managed exclusively by EastCoast HR Group and all enquires must be directed to EastCoast HR Group.