Benefits

• Proper orientation and in house training provided
• Modern, patient-focused environment
• Opportunities for professional growth and contribution to a high-performing practice
• Monday to Friday No weekend work
• Immediate Start

The Clinic
This medical specialist practice is a leading clinic dedicated to delivering exceptional, personalised patient care in a professional and compassionate environment. The team is proud of their reputation for clinical excellence, patient focus, and strong teamwork. A vacancy has become available for an experienced and professional Medical Receptionist to join their growing team. This is an exciting opportunity to become part of a supportive, highly respected practice and to make a meaningful difference in the patient experience.

The Role As the first point of contact for patients, you will play a vital role in ensuring the smooth operation of the clinic. This position is varied and fast-paced, requiring attention to detail, strong communication, and a calm, professional manner.

Key Responsibilities:

• Sit on the front desk
• Attend to incoming calls, and patient enquiries
• Schedule and coordinate appointments using Gentu software
• Support doctors and clinical staff with administrative tasks
• Process payments, Medicare and EFTPOS transactions, and daily banking
• Maintain accurate patient records and correspondence
• Prepare documentation and assist with clinical workflow
• Ensure the reception area reflects the practice’s high standards
• Book and confirm appointments with patients
• Correspond with referring doctors

About You

You are a well-presented, organised, and empathetic individual who thrives in a busy environment. You’ll bring strong administrative experience, ideally from a specialist or GP or hospital setting, and a genuine passion for patient care.

You will have:

• Previous experience in a medical receptionist / healthcare admin role
• Proficiency in Gentu or similar practice software
• Excellent communication and interpersonal skills
• Strong attention to detail and multitasking ability
• A warm, professional phone manner and a positive attitude
• Ability to work 4–5 days per week (immediate availability desirable)

How to Apply If you’re an experienced medical administrator/ medical receptionist/ patient service officer, seeking a rewarding and professional role in a welcoming specialist practice, we’d love to hear from you.
Please contact Sandra Louey on 0403039232 or email [email protected]