Would you love to work in the medical industry utilising your reception, administration skills or customer service skills or are you an experienced Medical Receptionist looking for a fresh new role?

Highly reputable Women’s Health & Specialist clinic

9 day fortnight (every second Friday off)

Located at Kensington – onsite parking

Lots of opportunities to progress into a more senior role

This is an ideal role for a receptionist that enjoys customer interaction, being the first point of contact within a business.

You are passionate about providing outstanding customer service, love to work autonomously and take pride in being an ambassador of a practice that makes a difference in healthcare.

The Company

We are a growing private women's health clinic located in beautiful facilities at Kensington providing obstetrics, gynaecology, fertility and physiotherapy services.

The culture of the organisation is characterised by the highest standard of professionalism, integrity and providing an outstanding level of customer service, time, care and support to patients. The atmosphere is friendly, harmonious and respectful, with emphasis on leading-edge knowledge, technology and research.

All the team share the similar philosophy, work ethic and patient-focused approach.

The Role

The main objective of the role is to provide reception and administrative services to the patients, doctors and staff at the practice.

Being a good fit to the culture and our work values is important, so we are happy to train someone in medical administration.

You will work a 9 day fortnight and your day off will be every second Friday.

There is parking available on site at the premises.

The duties and responsibilities are:-

You are the first point of contact/impression of the business so you will provide an outstanding level of customer service on the telephone and in meeting and greeting customers

Efficient management of all patient data, appointments, procedures, clinical files, correspondence and accounts

Scheduling and effective management of patient bookings in Genie software

Processing patient invoicing and receipting of consultations

Completion of end of day reconciliations (eftpos, credit card and cash)

Preparation of correspondence via email, letters (editing and reformatting)

Scanning, filing, mail/fax (retrieval and distribution) and photocopying

Assist the Practice Manager with ad hoc administration duties as required

Your Skills & Knowledge

The ideal candidate will have the following attributes:-

We welcome all candidates with excellent customer service skills. Previous experience as a Medical Receptionist is desirable, but not essential

You are passionate about providing an exceptional level of customer service

Compassionate, empathetic and warm disposition

You are a quick learner and focused on learning and developing your medical administration skills

A high standard of personal integrity – trustworthy, loyal and honest.

An ability to maintain strict confidentiality regarding all patient and practice matters

Excellent organisational and time management skills

Able to work well independently, but also as part of a team

Great attention to detail

Have the ability to connect and interact with people of all ages, background and personalities

Enjoy being part of a professional, happy and highly focused team

Come join our wonderful team by clicking the APPLY FOR THIS JOB button now!