Community Engagement Coordinator

At Wollongong City Council, we continuously strive to create an Extraordinary Wollongong. We focus on the delivery of exceptional services, infrastructure and facilities for our community.

Wollongong is a great place to work, live and play! Together, our responsibility is to create an inclusive community where everyone is welcome, valued and belongs. Our strength is the diversity of our people.

We lead with courage, openness and curiosity and believe our employees are the key to our success. Learn more about us here.

The Opportunity

Are you passionate about community engagement and strategic communications? Do you thrive in leadership roles and enjoy making a tangible impact in your city?

Lead Community Engagement That Makes a Difference!

Step into a pivotal leadership role as our Community Engagement Coordinator, where you'll guide a passionate team and shape meaningful connections between Council and the community. Your strategic insight and collaborative spirit will help deliver engagement outcomes that reflect the values and aspirations of Wollongong, supporting infrastructure and service delivery projects, and contributing to the city's social and cultural development.

This is a Permanent full-time role, salary from $109,530.17 up to $130,956.20 per annum plus superannuation (salary package will be assessed based on skills, experience and qualifications). This role may require manual handling activities, and you may be required to work additional hours on weekends and evenings. Applicants should be suitably fit to undertake the duties as outlined in the job description.

Under Part 2, Section 6 of the Child Protection (Working With Children) Act 2012, this position has been designated as requiring a paid Working With Children Check.

How you'll make a difference

• Lead the development and implementation of innovative engagement strategies across Council projects and programs.
• Provide expert advice and support to all levels of management on communications and engagement.
• Build strong relationships with internal and external stakeholders to foster inclusive and effective engagement.
• Manage multiple projects using sound project management methodology to deliver outcomes aligned with Council's Corporate and Business Plans.
• Oversee contracts, budgets, and resources to ensure efficient and sustainable service delivery.
• Promote Council's values of Respect, Integrity, OneTeam, Sustainability, and Courage in all aspects of your work.

Find out more about what we do here.

Wollongong city council Aboriginal Engagement Framework

Community-Engagement-Strategy-2024.pdf

About you

You're a strategic thinker and a natural collaborator, passionate about creating meaningful connections between Council and the community. You bring:

• A relevant degree (eg. Communications, Public Relations, Social Sciences, or a related field)
• Strong leadership capabilities, with a track record of inspiring and developing high-performing teams.
• Proven experience in designing and delivering major community engagement strategies and conducting social research.
• Exceptional communication and interpersonal skills, with the ability to influence, resolve conflict, and build trust across diverse groups.
• Expertise in strategic planning, project management, and financial oversight.
• A deep commitment to community development, access and equity
• Advanced data analysis and report writing skills to inform decision-making and engagement outcomes.
• A current NSW Working with Children Check (or willingness to obtain).
• The physical capability to undertake manual tasks as required.

Why you'll love working at Wollongong City Council!

• True work-life balance
  We know you work hard, and we make sure that effort is rewarded with real flexibility. Our hybrid work options, flex-time, and rostered days off mean you can maintain balance while delivering great outcomes.
• Great working conditions
  Enjoy a 35-hour work week or a 9-day fortnight with a regular rostered day off (RDO).
• Career growth and recognition
  We are committed to supporting your personal and professional development. Our initiatives include a reward and recognition program, corporate learning opportunities, study assistance, and leadership development programs to help you grow and succeed.
• Generous leave provisions
  Benefit from five weeks of annual leave per year (pro rata) and access long service leave after just five years.
• Health, safety, and wellbeing
  We prioritise a safe workplace for everyone, every day, everywhere. Our wellbeing programs support mental, physical and social wellbeing of our people to be at their best and include an Employee Assistance Program, skin and hearing checks, vaccinations, and discounted gym memberships.
• A vibrant social culture
  Join our Social Club for monthly activities, an annual trivia night, and fantastic Christmas events!

Participate and engage in meaningful work, and contribute to our extraordinary community, where together we make a difference.

For more information, click on 'Apply' to be redirected to Wollongong City Council's job vacancy page.

Applications close 11:59pm, Monday 10 November 2025.
Internally this position is known as Engagement Coordinator

We invite everyone to apply no matter your identity, you'll be welcome. We encourage applications from Aboriginal and Torres Strait Islander peoples, people who are culturally and linguistically diverse (CALD), people with disability and veterans.

Wollongong Council adheres to the principles of a child safe organisation and is committed to the care and protection of all children and young people in the community.

Applicants are required to undergo a rigorous employment screening process which will include Reference, Identity and Medical History Checks, and may also include a Nationally Coordinated Criminal History Check and Working with Children Check. Employment is subject to clearance of all these checks.