Community Engagement Officer

• Salary $94,406.52 to $109,512.00 p/a + super
• Permanent full-time position – 35 hours per week
• Supportive and fast-paced team environment

About Ku-ring-gai Council

Ku-ring-gai is one of Sydney’s most beautiful and environmentally rich areas, located just 16km north of the CBD.

With a mix of vibrant town centres, leafy residential areas, heritage precincts, and natural bushland, we are a local government area committed to balancing growth with sustainability, character, and community values.

About the role

The Community Engagement Officer will support the planning, delivery, and evaluation of Council’s community and business engagement activities, working closely with the Community and Business Engagement Coordinator to ensure that community voices are heard and that projects reflect the diverse needs of Ku-ring-gai residents and businesses.

Duties will include, but are not limited to:

• Supporting the development and implementation of Council’s Community and Business Engagement Program
• Maintaining Council’s Community Engagement Matrix and Register to ensure compliance with policy requirements
• Coordinating and tailoring consultation approaches for diverse community groups and demographics
• Assist in managing Council’s online engagement portal, including project setup, content management, reporting, and subscriber engagement
• Supporting business engagement through events, placemaking initiatives, and strategic projects
• Assisting in the delivery of Council-wide collaborative engagement initiatives, including the Community Engagement Champions Group
• Developing communications materials, managing feedback systems, and preparing reports on engagement outcomes

Qualifications, Skills & Experience

• Tertiary qualifications in Communications or equivalent professional experience
• Experience planning, delivering, and reporting on community engagement projects (online and in-person)
• Proven ability to create and deliver stakeholder communications
• Experience using social media and online tools for consultation and communication
• Strong skills in conflict resolution and stakeholder management
• Demonstrated success in developing and implementing consultation initiatives
• Experience engaging with and understanding small to medium businesses, including event delivery
• Understanding of contemporary engagement methods and digital tools

At Ku-ring-gai Council, we value collaboration, creativity, and continuous improvement. You will be part of a team dedicated to enhancing community connections and making a lasting difference.

Benefits

• 35 hour working week
• Access to Work from Home (WFH) options / flexible working arrangements
• Novated lease option available for private use vehicles
• Access to Fitness Passport
• Up to $100 health & fitness yearly reimbursement (conditions apply)
• Free confidential Employee Assistance Program
• Convenient location at Gordon
• Supportive and professional team environment
• Access to a wide range of development and training opportunities

For more information on the benefits offered at Ku-ring-gai Council, please click here.

How to apply

Applicants are required to address all Essential Criteria as listed within the Position Description to be eligible for an interview.

Like to know more? Please contact William Adames on 9424 0757

Closes: 11.30pm, Friday 7 November 2025

Ku-ring-gai Council is an equal opportunity employer