CORE Community Services Ltd. is a not for profit organisation serving South West Sydney for over 40 years. We provide a wide range of services, activities and programs across 5 Services – Children's Services, Youth Services, Multicultural Communities, Aged and Disability Care (ADC) and Community Engagement.. Our mission is to provide tailored diverse client centric services and opportunities that support and empower vulnerable communities to thrive, resulting in the best outcomes for all individuals.

This is a 12 months contract position until 5 January 2027.

This role is focused on supporting refugees, migrants and humanitarian entrants from Afghanistan and requires the applicant to have a thorough understanding of the challenges affecting their settlement process and identify services available to support them.

The delivery of this position is holistic, culturally appropriate, and supportive through individualised needs assessment, referral pathways and groupwork to address employment, education, housing, finance, wellbeing and safety, social and civic participation.

Responsibilities Include:

• Undertake Initial client’s Needs Assessment (INA) that clearly identifies and prioritise their needs, barriers, and best course of action.
• Deliver high quality and culturally appropriate Settlement work, active community development that is need-based approach.
• Delivering a holistic service, through the documentation of case plans that supports all Clients using a strength-based approach with the focus to increase the Clients capacity and encourage independence.
• In collaboration with line manager, identify and develop work priorities and projects to meet settlement needs of the target client group.
• Develop strategies to address client needs through partnerships with relevant services both internal and external.
• Develop the capacity of target cohort to address challenges group work to improve social support networks, reduce isolation, and promote integration.
• Identify key issues affecting individuals and families and work together to address them through advocacy, referral process and active participation at local interagency networks.
• Thorough understanding of cultural awareness from a variety of cultural backgrounds
• Maintain high levels of confidentiality and sensitivity as applied at each interaction when supporting Clients.
• Undertake necessary promotional activities to increase the awareness of SETS project.
• Ensure ethical data collection and reporting to meet Departmental grant requirement.
• Contribute to Local, Regional, State and National government planning/policy frameworks.
• Perform other relevant duties as directed by your line manager.

Applicants must meet the following requirements to apply for this role:

• Can speak Dari fluently
• Must have a minimum of 2 years' experience working in Settlement space

Selection Criteria

• Fluency in Dari language
• Formal qualifications with a minimum of Diploma in community services, Social Science, Social Work, or a related field.
• Experience in the delivery of high-quality casework services that are focused on outcomes for target cohort.
• A sound knowledge and familiarisation of refugees, humanitarian entrants, and migrant
• Demonstrate strong cultural awareness and humility, understanding of diversity and contemporary issues affecting targeted cohort.
• High level interpersonal skills and demonstrated abilities in building trust relationships with Clients.
• Demonstrated ability to undertake client assessments and knowledge of settlement services referral networks and resources.
• Strong group work and facilitation skills.
• Ability to establish objectives and self-manage conflicting work priorities to ensure efficient and effective outcomes are achieved to a high standard.
• Well-developed advocacy and decision-making skills.
• Strong administrative, organisational, time management and presentation skills.
• Knowledge and understanding of the barriers of people who are culturally and linguistically disadvantaged.
• Sound written and verbal communication and computer literate.
• Current driver’s licence
• Successful completion of Australian Police Checks and other compliance checks as required.

Application closing date: 17/11/2025