About SisterWorks

SisterWorks Inc. is a not-for-profit social enterprise. SisterWorks’ mission is to support our “Sisters” women from refugee, asylum seeker or migrant backgrounds to improve their confidence, mental wellbeing, sense of belonging and economic outlook. SisterWorks does this through providing learning opportunities in a safe environment where Sisters can build their skills and community, and gain both the knowledge and the confidence to seek employment or further study. Our vision is an Australia where all migrant women are given the opportunities to become economically empowered.

The SisterWorks model, 'Work Empowers Women', is centred around empowerment, fostering a sense of independence and providing opportunities for building a community, learning new skills, and earning an income. This is achieved via our empowerment hubs in Abbotsford, Bendigo and Dandenong hub.

Besides that, SisterWorks latest social enterprise initiative, Crafted Culture, retail shop and cafe, supports migrant, refugee and asylum seeking women by providing hands-on, practical training and employment opportunities.

SisterWorks has been able to expand the reach of its model via our previous partnership with the UN Women. This partnership has provided a platform for growth, transformation and enhanced external advocacy opportunities and influence, and enabled the organisation to expand its reach outside of Melbourne into regional Victoria. During this period of growth, SisterWorks has remained committed to seeking engagement and guidance from the women it supports and is constantly looking for new ways to positively impact on the lives of more Sisters.

About the Role

Location

146-148 Walker Street, Dandenong (with travel to Head Office in Springvale or our other hub in Carlton North, and employment partners locations whenever required)

Hours

4 days a week: Mondays, Tuesdays, Thursdays & Fridays.

Key Responsibilities

● Build and maintain strong, collaborative relationships with new and existing employment partners to create sustainable job opportunities and meaningful outcomes for SisterWorks program participants (“Sisters”).

● Proactively present and promote suitable job opportunities to Sisters based on their skills, experience, and interests.

● Pre-qualify Sisters for available roles by assessing their work readiness, communication skills, and alignment with partner requirements.

● Provide one-on-one employment support to Sisters, assisting them in connecting with suitable job opportunities and navigating the recruitment process.

● Work closely with the Employment Support team to match pre-qualified Sisters with current or potential employment partners.

● Delegate tasks effectively to interns to ensure productive and coordinated team outcomes.

● Support Sisters through all stages of the employment journey — from job applications and interviews to onboarding and post-placement follow-up.

● Attend networking events and partner meetings within metropolitan Victoria to strengthen partnerships and identify new opportunities.

● Schedule and manage appointments with Sisters and employers, ensuring accurate and timely data entry into the CRM (Salesforce)

● Advocate for Sisters’ employment needs and promote inclusive workplace opportunities.

● Provide a concise weekly progress report to the Placement & Partnerships Manager.

● Undertake other relevant duties as required to support the success of the program.

Key Selection Criteria

● Experience in sales, business development, or other people-focused roles such as community engagement, customer service, or partnership building

● Strong communication and relationship-building skills, with the ability to engage and connect with people from different backgrounds

● Good understanding of business or community development, with a willingness to learn and grow in this area

● High emotional intelligence and a genuine interest in supporting women from migrant, refugee, and asylum seeker backgrounds to thrive in Australia

● Confident using computers, Microsoft Office and databases (CRM) to manage information and track progress

● Able to communicate clearly and work effectively with both internal teams and external partners

● Comfortable working independently while being a strong team player

● Excellent verbal and written communication skills, with the ability to adapt communication style for different audiences

● Able to meet goals and deadlines while maintaining a positive and supportive approach

● Holds a valid Victorian driver’s licence, has access to a car, and full working rights in Australia

Why work with SisterWorks?

This role is an exciting opportunity for someone who is passionate about supporting women from migrant, refugee and asylum seeker backgrounds, to be economically empowered.

We know with diversity comes strength. We want SisterWorks to be a team of many races, nationalities, sexualities, gender identities, religious beliefs, abilities, and ideas. We particularly encourage women with a lived experience as a migrant, refugee or asylum seeker to work with us.

We offer a work environment that prioritises flexibility, wellbeing and work outcomes. A competitive salary commensurate with the not-for-profit sector is offered together with the availability of salary packaging and a 17.5% annual leave loading.

Benefits of working with SisterWorks includes:

● Knowing that your work positively impacts the lives of migrant, refugee and asylum-seeking women

● Be part of a kind and welcoming team

● Professional and personal training and development prioritised through our skills matrix and annual training calendar

● Work in a community-centric, culturally diverse and inclusive team

● Wellbeing activities such as pilates sessions, bi-annual staff development day and fun theme days available

● Full and part-time staff have full access to our Employee Assistance Program (EAP)

● A competitive salary commensurate with the not-for-profit sector is offered together with the availability of salary packaging

How to apply:

To be eligible for employment with SisterWorks you must be legally entitled to work in Australia and have satisfactory background checks prior to employment, such as Working with Children's Check.

Please apply for the role: Application for SisterWorks Placement & Partnerships Coordinator role by sending in your resume and CV to [email protected]

Applications must include a CV and cover letter addressing the essential key selection criteria and how you feel your experience meets the key responsibilities of this position.

We are committed to filling this role as soon as possible. Applications will be assessed upon submission, and we may conduct interviews and make a hiring decision before the closing date.