ABOUT US

The Village on Blain is a premier provider of mine-site accommodation in Blackwater. Due to business growth, we’re looking for a dedicated Receptionist to join our friendly and professional front office team.

ABOUT THE ROLE

As the first point of contact for our guests, you’ll play a key role in creating a welcoming and efficient experience. Reporting to the Village Manager, you’ll assist with guest services and front desk administration.

KEY RESPONSIBILITIES

Greet and check-in guests professionally

Handle enquiries, bookings, and payments

Manage reservations and cancellations

Maintain a tidy and organised front desk

Use Microsoft Office and our booking system daily

Provide info on services, amenities, and local attractions

Answer phone calls courteously and promptly

WHAT WE’RE LOOKING FOR

12+ months in reception or customer service (accommodation reception experience a plus)

Strong communication and customer service skills

Reliable, punctual, and calm under pressure

Able to work rostered shifts including early mornings

Fluent in English and eligible to work in Australia

Proficient in Microsoft Office and open to learning new systems

Detail-oriented, organised, and adaptable.

Applicants who meet the criteria for the role and live within one hour’s drive of Blackwater are strongly encouraged to apply.

LEARN MORE

Visit Premier Accommodation in Blackwater - The Village on Blain

If you're passionate about hospitality and love helping people feel at home, we’d love to hear from you! Click ‘Apply’ and complete the online application.