SALES MANAGER

Full-Service Creative & Technology Agency – Brands & Merchandise

About TPF

TPF is a Melbourne-based creative and technology agency bringing brands to life through merchandise, digital experiences, and integrated campaigns. We partner with some of Australia’s leading organisations to deliver smart, scalable brand solutions from design and e-commerce platforms to global sourcing and production. Our team is diverse, fast-moving and hands-on, working together to make things happen across every stage of the process.

About the Role

Reporting to the CEO, you’ll lead our account management team and drive revenue growth across our client base. You’ll oversee our sales team and take ownership of team revenue performance across our branded merchandise, creative production, and technology solutions.

This role is a mix of leadership, strategy, action and hands-on relationship management. You’ll guide the team day-to-day, support their client growth plans, and bring your own network and industry know-how to drive new opportunities.

You’ll be as comfortable working with senior corporate clients as you are supporting your team day to day. This is a leadership role for someone who can balance people performance and partnerships!

What You’ll Do

Lead and mentor a team of Account Managers to achieve sales and revenue targets

Oversee client portfolios, ensuring delivery excellence and long-term partnerships

Develop and execute growth strategies across existing and new clients

Oversee key account relationships, ensuring client satisfaction and retention

Provide regular forecasting, reporting and pipeline management

Collaborate with Creative, Production and Operations teams to deliver integrated solutions

Track and forecast team performance, ensuring budgets and KPI’s are met

Spot new business opportunities and bring fresh thinking to how we approach growth

Identify new business opportunities through industry networks and market insights

Maintain a strong understanding of trends in branding, merchandise, and creative technology

About You

Proven experience leading a sales or account management team in a creative, branding, or merchandise environment

Experience in some or all of the following areas is advantageous however not essential

o Promotional Merchandise

o Membership/Fulfilment

o Brand licensing

o Event retail

o Ecommerce

Strong commercial instincts with a track record of delivering growth

Confident communicator with the ability to build and nurture client relationships at all levels

A genuine ability to connect with people, both clients and your team

Deep industry connections across corporate, agency and retail sectors Australia-wide

Strategic thinker who enjoys developing people as much as driving results

If this sounds like your next move, we’d love to hear from you.
Apply now to:
Leanne Weatherall
HR Manager, TPF

[email protected]

www.tpf.com.au