Experienced Dental Receptionist/ Front Office Co-ordinator

Are you seeking a dental assistant or front office role in a friendly team environment with great development and advancement opportunities?

We are in search of a new team member with a genuine passion for dentistry and patient care to join our team as our gorgeous dental assistant departs on a well-earned extended break, and our fabulous front office co-ordinator enters a new chapter of her life with the anticipated arrival of her first baby!

About Us

We are a small private practice, offering a wide range of dental services including general, implant, Invisalign and all facets of cosmetic dentistry. To complement our dentistry, we also offer facial aesthetic services.

Our qualified and passionate team of three dentists alongside our dedicated support staff, strive to deliver exceptional dental care to every patient, every day.
We are a caring, friendly team which fosters an environment to assist you in reaching your full potential.

Our days of operation span Monday to Friday with appointments available for our patients between 8am-5pm so your weekends and evenings are always your own.

We pay above award rates with remuneration based on your experience and skills.
Enjoy free on-site parking, great coffee and discounted dental treatment for you and your family.

Our Front Office Role

Our front office role is a part-time position working approximately 32 hours over a 4-day week. Full-time hours may be possible for the right candidate.

As you will be our client’s first point of contact and their last, your role and the service you provide is enormously important!

Your main responsibilities will be:

Welcoming our patients and ensuring they feel comfortable and cared for

Assisting our patients with their appointments, treatment plans, queries and accounts

Management of the appointment book including appointment reconfirmations

Attending to incoming and outgoing communications including referrals and reports

Submissions of DVA and GDHS payments

Liaising with our dental laboratories / co-ordinating lab work requirements

Ensuring the front office and waiting area is presentable and clean

Attending to other clerical and patient related tasks as required

About You

The successful applicant will:

Hold a formal qualification in dental assisting

Have a minimum of a years’ experience in a dental front office role

Have sound dental knowledge & understanding of dental procedures

Have a warm and empathetic approach to patients & be able to build relationships

Have exceptional communication & customer service skills

Have the ability to prioritise tasks & show initiative

Have high standards & attention to detail

Have a passion & willingness to learn & grow

Be a team player with an excellent work ethic

A knowledge of the principals of Prime Practice and EXACT dental software will be looked upon favourably however, we are willing to train the right candidate.

If you are committed, pro-active and seeking a long-term career within a small but positive team environment, please apply today!
We look forward to receiving your resume and cover letter outlining your experience in the role you are applying for.