Benefits

• Professional development and study support
• Competitive incentive program
• Discounts on products and retailers
• Paid parental leave
• Collaborative and supportive team environment
• Hybrid WFH after probation

Key duties

• Provide L1/2 support over phone, face-to-face and remotely
• Create and manage user accounts, mailboxes and system access
• Troubleshoot laptops, mobiles, tablets and applications
• Build, assign and track end-user devices and peripherals
• Monitor security software and manage application deployments
• Support IT projects, documentation and process improvements
• Participate in a 24/7 on-call roster

Skills & Experience

• Service desk or IT support experience
• Proficient with Windows, MS Office, AD, SCCM, VPN, AVD
• Strong problem-solving and customer service skills
• Ability to work autonomously and manage competing priorities
• Tertiary IT qualification or equivalent knowledge (desirable)

About the company

Medium-sized businesses with national reach, are renowned for treating their staff as individuals & adults over numbers. Established brand operating within the professional services sector, based in the CBD of Brisbane.

APPLY NOW! or If you would like to learn more about this role, please reach out to Ryley on 0484546357 or send an email to [email protected]