Automotive Service Advisor (EV) - Melbourne

Your skills and experience in the following areas will be highly valued:

Must have some experience in same or similar role within an automotive dealership service area

Outstanding guest service and presentation skills.

A focus on process, quality, results and exceptional CSI.

Excellent written and verbal communication, along with time management skills and the ability to work under pressure.

Computer literacy – Microsoft Office.

A valid driver's license including manual transmissions.

As a Service Advisor, you will be responsible for:

Greeting guests to the dealership's service department;

Booking and managing guest appointments;

Communicating vehicle symptoms and fault rectifications to guests in a manner which can be easily understood;

Obtaining accurate parts and labour prices for our guests;

Keeping each guest up to speed on the servicing of their vehicle;

Handling any guest complaints and ensuring prompt issue resolution;

Preparing invoices and closing allocated repair orders in a timely manner;

Ensuring our guests are provided with their recommended maintenance schedule for future service requirements.

If you feel you have the skills and qualifications to carry out this role with a high degree of success and professionalism, please send your application to Nick Woods at [email protected] or contact us for further details on 0416 942 930