Nganana Incorporated

About Us
Nganana Inc. is a not-for-profit, registered NDIS service provider focused on delivering quality services to people living with disabilities who require various levels of support. We support people with intellectual, physical, complex, and psycho-social disabilities.

It is important to us to support clients to reach their goals in creative and engaging ways and empower them to lead self-directed, meaningful lives.

Equally important to us is keeping a work culture that respects our staff and cares about their wellbeing. This in turn provides exceptional outcomes to the people we support.

Nganana means “ALL of Us”

We are looking to recruit staff who are reliable and align with the values of:

Respectfulness

Collaboration

Integrity

Resourcefulness

Accountability

Commitment.

We are seeking a friendly and organised Office Coordinator to join our multi-disciplinary team. In this role, you will be responsible for providing essential administrative support to ensure the smooth operation of our services whilst creating a welcoming environment for visitors and staff alike. This role offers a unique mix of client relations and administrative responsibilities where you will be assisting with coordinating client care, managing documentation, and supporting the team delivering high-quality outcome for clients of the NDIS.

Working hours will be Monday, Wednesday and Friday. Can be negotiated for the right candidate.

About you
You are an organised, punctual, and proactive individual with strong administrative skills. With a keen eye for detail and ability to manage multiple tasks efficiently, you excel at providing high-quality support to ensure day to day operations run smoothly. You are also comfortable managing NDIS-related tasks with a proactive approach all while maintaining a high level of organisation and attention to detail.

The Role
In this dual role, you will be the first point of contact for our organization while also managing a range of administrative duties and providing support and assistance to other staff members. This is a great opportunity for someone who thrives in a busy, people-oriented role and enjoys variety in their work.

Key Responsibilities

Greeting visitors in a professional and friendly manner.

Answering and directing phone calls and triaging phone calls to relevant pathways.

Taking messages as required.

Managing the front desk and ensuring it is tidy and presentable at all times.

Setting up and maintaining office equipment, such as computers and printers.

Ordering office supplies and liaising with suppliers for procurement.

Coordinating and scheduling meetings, including room bookings, and preparing agendas.

Maintaining overall cleanliness of the office and kitchen.

Assist with business operations by entering data, organising files, preparing client documents, and managing emails.

Photocopy reports, documents, and correspondence, and print or bind documents as required.

Support development and review of all Operating Procedures and documentation to ensure compliance.

Assisting with onboarding new staff, including setting up workstations and accounts.

Ensuring punctual arrival at 9:00 AM daily to prepare the office for the day.

Certifications, Skills & Experience

You will ideally have:

Tertiary qualification in Business Administration or equivalent

Excellent communication and interpersonal skills and initiative.

Current NDIS worker screen check and or ability to obtain NDIS worker screen check.

Current ‘C’ Class Driver’s License.

Basic IT skills, such as setting up computers and troubleshooting minor issues.

Experience with Microsoft Office Suite (Word, Excel, Outlook).

Strong organizational and multitasking abilities with attention to detail.

The ability to work unsupervised and productively.

A positive and approachable demeanour.

Highly Desirable but non-essential

Certificate III in Individual Support (Disability)

Background or experience in accounting or finance (highly regarded)

Previous experience in a similar administrative/ reception role is advantageous but not essential.

What We Offer

A friendly and supportive workplace culture.

Opportunities for professional growth and development.

A chance to play a key role in the success of a collaborative team.

How to Apply
If this role sounds like you, please click on the apply button and follow the prompts. We will get in touch if you are shortlisted for this opportunity. If you would like to learn more, please contact us at [email protected]

Applications submitted directly to the above email address may not be considered.

We look forward to receiving your application.

Aboriginal and Torres Strait Islanders and people with a disability are encouraged to apply.

You must have the right to work in Australia.

No recruitment agencies, thank you. Our recruitment team have this covered!

We look forward to receiving your application.

For more information about Nganana Inc. go to www.nganana.org.au