Rates and Revenue Officer

Salary: $73,089.64 per annum

Closing: Friday 7 November 2025

Full Time – Permanent

Greater Shepparton City Council have an opportunity for an organised and detail oriented individual to join the Rates and Revenue Team as a Rates and Revenue Officer.

If you have administration experience, have worked with a high volume of transactions or customer requests, are an effective communicator and a good problem solver, you will be a great fit with our team.

Key Responsibilities include:

Monitoring and process incoming customer requests;

Maintaining Council’s property ownership records and name & address register;

Maintaining the integrity of data in relation to Rates and Revenue functions;

Processing Supplementary Valuations and Objections;

Processing financial adjustments; and

Attending to enquiries from ratepayers, Government agencies and external contractors.

The ability to learn new systems and processes, adjust to competing demands and maintain a high level of attention to detail are essential skills to be successful in the role.

You’ll be joining an experienced and multi-skilled team who are focussed on providing great customer service while ensuring optimisation of Council’s revenue functions. You’ll be supported with on the job training that connects your experience to our systems, processes and people. Additionally, there’s opportunity learn and grow through exposure to Council’s broader revenue functions.

For further information about this position, please contact Olivia Curtis, Team Leader – Rates and Revenue on (03) 5832 9859.